Definitions
The condition of being honored or esteemed?
A) Respect
B) Compromise
C) Reliability
A) Respect
Dalia has recently been hired at the local veterinary clinic. She goes to work dressed in scrubs and closed-toed shoes. Being dressed appropriately for her job is an example of:
A) Diversity
B) Professionalism
C) Motivation
B) Professionalism
When you first meet someone at work you should:
A) wait for them to introduce themselves first
B) ask them a personal question and about the weather
C) give them an appropriate hug
D) introduce yourself and offer a firm handshake
D) introduce yourself and offer a firm handshake
Book a Trip travel agency advertises a three-day and four-night stay in Maui for $1,749.
If this is a savings of $120, what was the original price?
A. $1,899
B. $1,869
C. $1,726
D. $1,629
B) $1869
Soft skills can be best described as..
A) Skills that are easy to demonstrate and measure
B) Skills that allow a person to work effectively with others
C) Skills that apply only to a specific position
D) Skills that are unimportant to employers
B) Skills that allow a person to work effectively with others
To arrange or perform a task in order of its importance
A) Prioritize
B) Procrastinate
C) Productivity
A) Prioritize
When following the rules of email etiquette, typing the email in ALL CAPITALS is not recommended because it indicates what?
A) Copyright material
B) Carelessness
C) Anger
C) Anger
Bryce is a welder. Due to budget costs, his company does not supply all of the required personal protective equipment (PPE). Bryce should
A) refuse to work without the PPE and speak to his supervisor.
B) purchase the necessary PPE to set a good standard for others
A) refuse to work without the PPE and speak to his supervisor.
As a volunteer you are painting a local Habitat for Humanity house. One gallon of paint covers 300 square feet. How many gallons of paint do you need to cover 1,200 square feet?
A. 3,600 gallons
B. 1,200 gallons
C. 4 gallons
D. 3 gallons
C) 4 Gallons
Which of the following is TRUE about a cover letter?
A) A cover letter presents the same information that is on your resume
B) A cover letter highlights your strengths and interest in a position
C) A cover letter is typically 2-3 pages in length
D) A cover letter can be used to apply to multiple different jobs
B) A cover letter highlights your strengths and interest in a position
A supportive system of sharing information and services among individuals and groups having a common interest
A) Contract Labor
B) Networking
C) Teamwork
B) Networking
Your plumbing crew is working on a new building project. You are assigned to cut pipe for the job. You notice that a peer employee is having great difficulty carrying a long section of pipe. What is the most appropriate action?
A) Help your peer carry the long section of pipe
B) Stop cutting long sections of pipe
C) Tell someone else to go help this employee who is having trouble
A) Help your peer carry the long section of pipe
If you are running a presentation, how do you encourage the attendees to pay attention to the person speaking and not their mobile phones and tablets?
A) allow them to use their devices only if they are in the back of the room
B) set ground rules and ask everyone to turn off their devices
C) allow only managers to use their phones and tablets
D) collect all phone and tablets before the meeting begins
B) set ground rules and ask everyone to turn off their devices
You always work at least forty hours a week and you get paid $8.25 per hour plus double-time for overtime. Your supervisor offers you a different job. He wants to put you on a straight salary of $330 per week. If you are only considering how much money you will make, which is the better job and why?
A. The hourly rate job because it is a higher weekly salary.
B. The hourly rate job because it pays extra for overtime.
C. The salaried job because it is a higher weekly salary.
D. The salaried job because there is no overtime.
B) B. The hourly rate job because it pays extra for overtime.
Your friend, Nabila, has a virtual interview tomorrow and is extremely nervous. Nabila should do all of the following things to prepare for her virtual interview EXCEPT…
A) Test all of her technology including internet connection and audio
B) Dress as comfortably as possible; since this is a virtual interview, professional dress is not necessary
C) Ensure she has a clutter-free background
D) Maintain positive body language during her interview such as good posture and eye contact with the camera
B) Dress as comfortably as possible; since this is a virtual interview, professional dress is not necessary
Discretion in keeping secret or private information
A) Confidentiality
B) Stereotype
C) Punctuality
A) Confidentiality
You are the supervisor of a twenty-member team. Your goal is to increase collaboration with the use of technology. To accomplish this goal, you would most likely use which type of program to create and edit content?
A) Word processing documents
B) Email
C) Online documents
D) None of these
C) Online documents
Laura’s supervisor asks her to select the best contractor for an upcoming construction job. Laura narrows the choices down to four contractors. What is the process for making her decision?
A) Ask a coworker to help make the decision and select the best contractor using this rationale.
B) Select the contractor who is the most affordable and explain why to your supervisor.
C) Select the contractor who is closest in distance to the job location
D) Evaluate all factors needed and select the most suitable contractor based on the factors
D) Evaluate all factors needed and select the most suitable contractor based on the factors
For your cellular phone service, you pay a monthly service charge of $12.50 plus phone calls. The charge for calls made during peak hours (7 a.m. to 7 p.m.) is $.50 per call and the charge for calls made during off peak hours is $.30 per call.
During the month of June, you made 14 calls after 7 p.m. and 43 calls during regular business hours. How much is the phone bill for June?
A. $19.90
B. $32.40
C. $36.50
D. $38.20
D) $38.20
Grayson has a job interview tomorrow. Which of the following would be the BEST advice to give him?
A) Avoid asking questions during the interview since it will show that he may not know something about the company
B) Be sure to ask about things like vacation and sick leave since he will want to know how many days he can take off
C) Plan to arrive at least 60 minutes early for the interview
D) Conduct research on the company ahead of time to understand how his values and beliefs align with the company’s mission
D) Conduct research on the company ahead of time to understand how his values and beliefs align with the company’s mission
The act of conforming to the rules and standards of the workplace.
A) Compliment
B) Compliance
C) Consequence
A commercial photographer has several digital images that are very large files that need to be sent to a client for review. Which process would be the most efficient method to send these images?
A) Post the photos on a private website and send a link.
B) Send each file by email, one at a time
C) Transfer the files to a USB flash drive and mail it.
D) Print and mail the images to the client.
A) Post the photos on a private website and send a link.
Theo is using an electric drill on the shop floor among many co-workers who share tools. He notices that the drill has a damaged cord with exposed wires. What is Theo's MOST responsible action?
A) Use duct tape to fix the exposed wires
B) Locate and use a different tool
C) Ensure that the tool is not used by anyone
D) Dispose of the tool.
C) Ensure that the tool is not used by anyone
Joe worked 80 hours in the last pay period and he earns $12 per hour. How much would his net pay be if his deductions are 15% of his gross play?
A) $600
B) $710
C) $816
D) $925
C) $816
During an interview, if you've had a bad experience at a previous job, what should you do rather than speak negatively about that organization?
A) Speak about what you learned in that role
B) Avoid discussing your previous job altogether
C) Make up a positive story about your previous job
D) Speak negatively about your coworkers, but not your boss
A) Speak about what you learned in that role