The Process
Terry emailed Sam, his boss, to explain why he could not come into work tomorrow. While typing the message, Terry's phone rang and, unknowingly, he only sent a subject line that stated "Tomorrow's Shift".
Sam is considered the _____ of this communication?
Receiver
What type of communication is a letter?
nonverbal
Which form of miscommunication is a result of “he/she said” and not taking responsibility for his/her actions?
Finger-Pointing
Give me 2 characteristics of an effective communicator?
Respectful, Good Listener.
Physiological Needs are what level of Maslow's Period? Give me an example
Level 1, Food/Water/Shelter, etc
Terry emailed Sam, his boss, to explain why he could not come into work tomorrow. While typing the message, Terry's phone rang and, unknowingly, he only sent a subject line that stated "Tomorrow's Shift".
What is the method of communication?
non-verbal, email
What type of communication is an Interview?
Verbal
Which form of miscommunication is it when there is no response at all from your audience?
Complete Silence
What are the 2 characteristics of Ambiguous Writing?
1. Writing has more than 1 meaning
2. Writing is unclear
Relationships and Family is what level of Maslow's Hierarchy of Needs?
Level 3
Terry emailed Sam, his boss, to explain why he could not come into work tomorrow. While typing the message, Terry's phone rang and, unknowingly, he only sent a subject line that stated "Tomorrow's Shift".
What is the barrier?
Phone ring interruption
What type of communication is a Presentation given to the student body?
Verbal
Which form of miscommunication is a result of a constant supervision and a demanding boss?
Micromanaging
Ambiguous or Concise?
While eating the pie, Clyde and his dog walked to the park.
Ambiguous -who's eating the pie?
One's Confidence is what level of Maslow's Needs?
Level 4 -Self Esteem
Terry emailed Sam, his boss, to explain why he could not come into work tomorrow. While typing the message, Terry's phone rang and, unknowingly, he only sent a subject line that stated "Tomorrow's Shift".
What is the most probable outcome?
Sam did not receive any actual message other than "Tomorrow's Shift". He is not going to know why Terry will not show up tomorrow.
What type of communication is billboard public service announcement?
nonverbal
Which form of miscommunication is it when an office calls their global office at 2am.
Time Zone Mixup
Ambiguous or Concise?
The teacher yelled across the classroom, "open the door!"
Ambiguous? Who is supposed to open the door?
Which level of Maslow's Needs does this statement reflect?
I'm living my best life!
Level 5 -Self Actualization
Five friends were "huddled" outside during lunch. Peter informed Tommy that Blake has the test answer key for 5th period. Amanda asked Tommy if he could help her study for the test using the answer key. Carter asked Amanda to pass the answer key his way.
Who is technically the "SENDER" of this original exchange of conversation?
Blake
What type of communication is a voice text?
Hmmm...could be both.
What is the difference between connotation and denotation of a word?
Connotation -emotional feeling behind a word
Denotation -actual definition of the word
What is the outcome of poor communication in a business?
Decreased Profit
What level of Maslow's Hierarchy of Needs does this statement reflect?
Karen was distraught after the neighborhood home invasions.
Level 2 -Safety