Leadtimes
UPS delivers to residential addresses until this time.
What is 9:00 PM?
This FedEx via is used for 2 day delivery.
What is F2 Economy 2 Day?
*Delivery by end of day.
*Collect: FX2
This UPS via is used for next business day delivery.
What is U1 UPS Red?
*JOE will show delivery time; if no time listed, delivery is by end of day.
*Check 13 for shipping cut-offs.
*Collect: UT1
This department handles releasing courier orders.
What is Traces?
*If customer calls to release courier order, transfer to shipping branch Trace department.
UPS delivers to business addresses until this time.
What is 7:00 PM?
This FedEx via is used for next day delivery by 10:30am.
What is FP Priority?
*Residential or remote areas may be later.
*Collect: FXP
This UPS via is used for 2 day delivery.
What is U2 UPS Blue?
*Delivery by end of business day.
*Collect: UT2
This ship via is selected for a courier request shipping from I6.
What is ICR?
Orders shipping with a freight carrier deliver during this time window.
What is 8:00 AM - 5:00 PM?
This FedEx via is used for 3 day delivery.
What is F3 Express Saver or Super Saver?
*Delivery by end of day.
*Collect: FX3
This UPS via is used for 3 day delivery.
What is U3 UPS Orange?
*Delivery by end of business day.
*Collect: UT3
This is the earliest ETA a courier order can be expected.
What is 2 hours after the order is released?
*Depends on how far away from the warehouse the customer is.
FedEx Ground (orders shipping from Reno only) delivers to residential addresses until this time.
What is 8:00 PM?
This FedEx via is used for next day delivery by 4:30pm.
What is F1 Standard Overnight?
*Residential or remote areas by 8:00pm.
*JOE will show delivery time; if no time listed, delivery is by end of day.
*Collect: FX1
The customer requests leave without signature, you should do this.
UPS: What is educate customer must set up UPS My Choice account and update setting?
FedEx: What is mark 2nd address line "Leave without signature"? (Not guaranteed)
Courier order is R status but is on a Credit hold, to proceed, you should do this.
What is do not release the hold and select the courier ship via?
*If order is not on hold, select ship courier ship via.
FedEx Ground (orders shipping from Reno only) delivers to business addresses until this time.
What is 6:00 PM?
This FedEx via is used for next day delivery by 8:00am.
What is FN First Overnight?
*Not available to all locations.
*Collect: FXN
For Saturday delivery, this must pop in JOE (for any parcel carrier).
What is "Does customer want Saturday Delivery" pop box?
*Not available to all areas.
*If unavailable, no pop box in JOE, will deliver following business day.
Courier order is N status but is on a Courtesy deletes at 5 hold, to proceed, you should do this.
What is release the hold before selecting the courier ship via?
*Order on any type of hold will not print to Traces.
*If order is not on hold, continue to selecting courier ship via.