outages & emergencies
no power=
outage
when only portion of electricity is coming into the location
partial lights- part
temp emergency disconnect for repairs
TDEM
emergency
when a wire is burning inside or outside their home
WRBN
a reconnect after emergency
RCEM
occurs when there's a need to conduct maintenance within the electricity infrastructure
planned outage
when lights start to dim or flicker inside the location
VOLT
reconnect emergency after non payment
RCER
a letter indicating the amount of time they were out of service during a major event.
we do not offer this
outage duration letter
when there is a pole burning or leaning in the area
EMER
emergency information to doc
INIC
what are the Entergy predict colors and time spans
green-couple hours
yellow-2/3 days
red- days to weeks
black- no estimation
and how should it be reported?
WRDN
should be reported as an emergency where bp states wire is down
this needs to be verified in all emergency work orders
permits