Santa's Naughty List
This is the most common error AM's notice on customer account's, often involving research and follow up emails to correct.
What is missing consent and/or DF agreements?
Last Month, the store exceeded 100% of its sales goals in these 4 categories.
What are Wireless, Internet, Accessories, and HSI?
This safety measure prevents unauthorized access to company systems during or after shifts.
What is locking or logging out of your work stations?
This is the easiest way to identify sales opportunities with every single customer
What are account reviews, account, review account reviews?
This process needs to be completed every single time a piece of equipment is dropped off by customers.
What are research the device, notate the account, and complete the postpone return?
Out of the 11 months completed so far this year, a top seller has come from the East/Tik team this impressive number of times.
What is 10 out of 11 months?
This is the most common type of workplace injury
What is slipping and falling?
This product should be offered to any new/existing standalone internet customers.
What is GCI+
This is the most common error made on Secret Shops.
What is "discussing benefits of GCI services"?
This is East's yearly average HSI attachment rate.
What is 80% - 90%?
83%
What is get to the back and out of the building
This is the amount of money you can make from a brand new Faster+ with 1 line (at 200% of goall)
$120