General Banking
Convenience
Savings/Retirement/Investment
Lending
100
Member doesn't like banks, because they feel they are "self-serving" and don't put their customers at the center of their service.

What is a Credit Union?

100

Member has issue with their current Credit Union not having any online services. Whenever they want to check their balances, or transactions, they must go to their closest branch that's 20 minutes away.

What is online banking?

100

Member's current savings account with GECU only accrues .01% interest and wants to know what we may be able to provide that will earn them money on their balance of ~$100,000.

What is the Thrive Money Market account?

100

Member doesn't want to use their debit card for EVERY PURCHASE because of security concerns.

What is a credit card?

200

Member does not have the cash readily available to purchase a $40,000 Ford F150, but can afford to pay for it over time

What is an Auto Loan

300

Member uses credit cards to finance large purchases such as electronics. Only issue the member has is their current credit card has a 26.99% APR.

What is our credit cards, which offer interest rates only up to 18%.

400

Member had a terrible experience with their new car getting totaled a week after they purchased it. Their insurance only gave them roughly 80% of the $60,000 balance for their vehicle.

What is GAP?

500

Member comes in and has $8,000 that they want to deposit and then lend from.

What is a share-secured/certificate-secured loan?