CSC
What are the exit codes for systemic approve and decline?
Exit Code: 31, 32, 39, 41
Who is the CO for NY? Provide the complete name
Barry Mendelsohn
Requesting Banker if request amount is $85,000
BRM 1
What should you do if the business is active in LN but has different address?
Use LN to mitigate and add CO to review for biz address discrepancy but same biz name
Where do forward the case if the email is about Escalation Request?
BB CSC Recon
What is the minimum value required for annual sales to process request through decision engine?
$1,001
Where do we route the CHOT requests if the states are: FL, GA & SC and the MPE is >$5mm?
South Credit Analysis and Review
In ADT questionnaire, LOS is not required to answer question number ______?
Question #8a and 8b
Aside from Chase PFS, PTR, LN and DL/Passport, what else can we use to mitigate for verifying principal name?
Non chase PFS
What should we do when the banker is asking about the closing docs?
Look for the loan coordinator under entity of PA requirements and if there's none, forward the email to Ira and CC Ryan.
If answered as No in template “Was the Principal aware of and initiate the activity? can we proceed with mitigation?
Yes
How to identify if the app has a Reg O Warning and what action should be done?
Send an email to Danii then CC Jena for the Reg O warning then Add JN and pend the application to the MNL Inventory queue
What are the MI items if ACH request amount is $255,000?
- 3 years FS / BTR
- Interims
-ACH eligibility questionnaire
What action to be done if there is a result without released/ terminated in LN under bankruptcy, judgments and tax lien search?
Leave it blank and add CAO to mitigate then copy the results in apstar
Provide 3 samples of email wherein we forward the case to loan servicing.
Deferment, waiver fee, lien termination request, insurance claim
What type of template do we send out to the RM if the Fail is under Consumer Bureau alert Experian code 06 with description of contact number?
Fact Act Template for Extended Fraud Alerts with Contact Information
Provide the package of start up >500M
PTR
PFs
Biz plan
Resume
2yrs projections
What is the chase article of Foreign check process - LOS
45025
Provide the 2 source details that we can use to multiple risks during AFC Mitigation.
-Biz is start up
-Biz is sole prop
Provide the 4 cases of email that we do not cater
- SSB collateral
- Loan line Servicing
- Closing Docs
- Decline Reason
If the application is a BRM managed, what is the required action to take if there is a Consumer Bureau Alert fail?
- Add MI under Individual Info: Credit Bureau Alert Identified, Please Contact your Banker.
-Send appropriate Fact Act email mailbox and add it to JN
Provide the process in withdrawing the apps in BLC
Verify if Package Complete:
Requested foreign check limit should be equal or less than _____% of total average collected Business DDA balances for the ECI
30%
Provide the 4 important notes to include under narration
Documents to prove
Provide the Steps in Reconsideration