Colleagues
CCC Jargon
Company History
Resources
Product Lines
100

This colleague won the 2024 Go Getter Award.

Jason Armstrong

100

What does BCIF stand for?

Basic Claim Information Form

100

He was VP before John.

Jim

100

Common resource used for regional values in PPV and CRV.

JD Power

100

This PPV product line is reserved for diesel trucks only.

Defer 4

200

This colleague is a manager and has a spouse that works at CCC.

Chelsea

200

What is a procall?

A call to our customer service team to rule out quick resolutions or configuration issues before we do post valuation research.

200

What year was CCC founded?

1980

200

Resource with information about everything from HR related items (bereavement, benefits, perks) to Help Desk related items.

DASH

200

This product line handles Gray Market.

Specialty

300

This colleague was a personal lines SME Lead before transitioning to Team Lead.

Tyler Olson

300

What does PVR stand for?

Post Valuation Research

300

The system used to complete valuations before NEXT.

Mainframe

300

Resource used for CCC Learning courses.

Workday

300

This product line is ran in PPV but is billed as CRV.

Branded Titles

400

This colleague was a TK SME Lead before transitioning to TR SME Lead.

Michelle Cramer

400

What does UPD stand for?

Unrelated Prior Damage

400

Before we answered the phone with "Thank you for calling CCC" we said ______________.

Thank you for calling Valuescope.

400

Resource with links to everything (non-product line specific) you use day-to-day.

Central Hub

400

This CRV product line has the most SME Leads.

Trucks

500

This colleage was on our team before transitioning to TR SME Lead.

Lynette

500

What does the VE in vedesk stand for?

Valuator Extraordinaire

500

She was the Associate HR Business Partner before Paige.

Emily
500

Resource used to determine logins for the portal.

Portal Domain List

500

This product line has the least amount of people trained.

Manufactured Homes