Functions of Management
How many functions of management are there?
seven (7)
What is an organizational structure?
A representation of the flow of responsibility and authority in an organization.
What are some characteristics of a good leader?
honest, focus, flexibility, good judgement, realiable etc
T/F, Conflict can be both positive and negative
True
what is conflict Resolution?
The process used by management to arrive at a suitable position in which conflict is reduced.
Name three of them
Directing, Delegating, Controlling, planning, motivating, co-ordinating, organising
What are the different types of organizational structures?
Line, line and staff, functional organization chart.
Is transformational a form of leadership style?
Yes it is, this type of leadership is where employees are inspired to embrace changes in the organization regardless of the consequences.
What is a negative conflict?
Disagreements that lead to unpleasantness, failure to arrive at commonly shared plans for achieving an organizations goal.
Identify two strategies used to resolve conflict
Accommodation, competing, avoiding, compromise, collaboration,
This is a system used by managers to ensure plans are kept on track, resources are used in an appropriate manner, and deadlines are met.
control
Draw an example of a line organizational chart.
Is that correct
List three leadership style
Autocratic, democratic, laissez faire, charismatic.
What are some of sources of internal conflicts?
What does it mean to compromise
Both parties giving up something in order to make gains. Both parties will lose a bit.
Identify the groups to whom managers are responsible
Society, customers, employees, owners/ shareholders.
What type of organizational chart is written on the board?
line and staff
Let them do it is referred to as this type of leadership style
What is laissez faire?
What are some strategies used by employeers to gain the upper hand?
Lock outs, scab labour, public relations, threats of redundancies, closure.
What are strategies used to settle conflict over labor issues
Mediation, Arbitration,
Who is a sub-ordinate?
someone of a lower rank or position.
What is span of control?
The number of people that he/she manages or supervises directly.
What type of leadership style does the Jamaican government practice
Democratic
What is a trade union?
an association of employees that has been formed to protect and promote the interests of its members and achieve other jointly aims.
what have you learnt on conflict?
is that all?