Talkspace
What zip code is used to search in spotlight for talkspace?
What is zip code 10025
What is the name of the Department we are calling from?
What is Aetna EAP – Resources for Living
True or False for Tesla placements 3 providers need to be found and 3 member outreaches need to be done before you can close the placement
What is False.
Tesla placements 3 providers need to be found and 2 member outreaches need to be done before you can close the placement
True or False. It is okay with me to directly communicate with any ORMC placement
what is false
How many tattoos does Mari have ?
what is ZERO
What type/intensity do we search in spotlight?
What is Chat & Televideo
What form to you use if Provider wants to be removed from EAP?
What is Provider Termination form?
Where can you access job aids and procedures pretraining to our department?
what is files in engagers channel
Name the 3 different types of ORMC placements
what is informal, formal and mandatory
How many sons and daughters does Mari have?
What is 2 daughters
A dropdown added so you can choose successful or unsuccessful
What is status
What do you do if Provider changed address/phone number ?
What is submit NAF ticket?
First person we ask for PTO Day
What is MARI
When do we contact a member directly regarding an ORMC placement ?
what is an informal ORMC placement
What is Mari's FAVORTIE flower ??
What is Pink roses
Where you can add a note for the outreach to member?
What is Outcome
Where do you find Provider PIN#?
What is EPDB # off SFE?
Where do you find your required compliance courses?
What is Learning hub
True or False ONLY Urgent ORMC placements are mandatory
what is false.
What is Mari's favorite fast food French fries
what is Mcdonald's
the exact words of Mari " I LOVE McDonald's fries. "
Form used in Incedo to document DAP notes?
What is Member outreach contact form
Find out if provider has pending NAF ticket? Where do you find Provider PIN#?
What is searching in NAF under TIN/PIN?
What two things do we focus on with placements?
What is quality and accuracy
True or False. A Provider is required to fill out disability paperwork for these special placements.
What is false.
"Keep in mind that our EAP program only provides the mbr with their free # of counseling session. Any type of paperwork that the mbr needs filled out will require the mbr to speak with their counselor directly to verify if that is something they can do. Inform the mbr that some providers may have a fee to fill out paperwork. You may also advice the mbr to verify if their primary care doctor would be able to assist."
Mari’s Tag Line
What is GO TAKE ON THE DAY!!!