What’s a simple way to greet someone you don’t know?
A friendly "Hi, how are you?"
What is active listening?
Paying full attention to the speaker, understanding their message, responding appropriately, and remembering what was said.
What does making eye contact during a conversation generally indicate?
It shows that you’re paying attention and engaged.
What’s the first step in resolving a conflict?
Stay calm and listen to the other person’s perspective.
What’s a key to building trust in a relationship?
Being reliable and keeping your promises.
What’s a good question to ask to keep a conversation going with someone you just met?
"What do you like to do for fun?"
How can you show you’re actively listening to someone?
Nodding and making eye contact while they speak.
How can crossed arms during a conversation be interpreted?
It can indicate defensiveness or discomfort.
What is one way to express how you feel without blaming the other person during a conflict?
Use “I” statements like "I feel upset when…"
How can you show appreciation for someone without using words?
A thoughtful gesture, like a smile or a helpful action.
You’re at a party, and you don’t know anyone. What’s a good icebreaker to start a conversation?
"How do you know the host?"
What’s a good way to confirm you understand what someone is saying during a conversation?
"So, what you’re saying is…"
What can you infer if someone is looking at their phone while you talk to them?
They might be distracted or uninterested in the conversation.
How can you acknowledge your role in a disagreement?
"I realize that I may have contributed to the misunderstanding by…"
How can you strengthen a friendship through shared experiences?
Doing activities together, like attending events or trying new hobbies.
What’s an example of a question that invites someone to share their interests without being intrusive?
"What do you enjoy doing in your free time?"
If you don’t understand something someone says, what should you do?
Politely ask them to clarify, like "Could you explain that again?"
What nonverbal cue can show someone is interested and actively listening?
Nodding and leaning slightly forward.
If someone raises their voice in an argument, what should you do to stay calm?
Keep your tone calm and avoid raising your voice back.
What’s a good way to show that you value a friend during a difficult time?
Offer emotional support, like "I’m here for you" or "Let me know how I can help."
You see someone sitting alone at a coffee shop. How would you approach them to start a conversation?
"Hi, I noticed you’re reading [book title]. How are you liking it?"
What’s an example of using reflective listening during a conversation?
"It sounds like you’re saying you’re feeling frustrated because [reason]. Is that right?"
What does it mean if someone’s body is turned away from you during a conversation?
They might be disengaged or uninterested in the discussion
What’s a good way to propose a solution to a conflict while keeping both parties in mind?
"How about we try [suggestion] and see how it works for both of us?"
What’s an example of a deep conversation that could strengthen a bond with someone?
Discussing your values, future goals, or personal experiences in a vulnerable, honest way.