History of Kwik Trip/Star
Mission, Vision, and Purpose
Core Values
Guest Service
100

The year Kwik Trip expanded to North Dakota

What is 2025?

100

Which statement reads “provide opportunities for our coworkers to grow, advance, have fun, and love their jobs?”

What is the Purpose Statement

100

This core value sets us apart from our competitors

What is Work Ethic?

100

The store walkthrough done ___ times a day and is called

What is the twice a day (first and second shift), Guest Ready Checklist (AWGR)?

200

The year the hot spot and glazer was rolled out

What is 2003?

200

Thanking and giving a return comment falls under this statement

What is the Mission Statement?

200

40% profit sharing with our coworkers is an example of this core value

What is Humility?

200

Coffee is not available for a guest, this is what we do to make it right

What is make fresh coffee and offer it free to the waiting guest?

300

The year the Zietlow family took over full ownership and 40% profit sharing began

What is 2000?

300

Holding ourselves to a higher standard in guest service compared to our competitors falls under this statement

What is the Vision Statement?

300

This is what coworkers get for submitting an innovative idea that is used to save Kwik Trip time or money

What is $100 at the Year End Meeting?

300

This is one tool used to communicate with your coworkers throughout your shift

What is headsets?

400

The year Kwik trip opened it’s first store

What is 1965 in Eau Claire, WI?

400

We’ve stocked the freshest foods and kept prices low by making things ourselves and keeping a close eye on costs to pass the savings on to our guests, this falls under this statement

What is the Mission Statement?

400

Each year every coworker receives a year end gift from the company, this falls under which core value

What is Humility?

400

If a guest brings back a gallon of expired milk, how do you make it right?

What is offer to replace or refund the gallon?

500

The year Kwik Trip hit 500 stores

What is 2016?

500

What percent of profit is shared with our coworkers and what statement does this principle fall under?

What is 40 and the purpose statement?

500

When approving your timecard each week, which core value should you always consider?

What is Honesty and Integrity?

500

Definition of a guest

What is a visitor to whom hospitality is extended?