SECURITY
IF A LOAN OFFICER HAS ALREADY CLEARED THE BUILDING HOW MAY MORE RETAIL EMPLOYEES DO WE NEED TO CLEAR?
2
WHO IS THE BANKS CRA OFFICER?
BRITTAINY FIELDS
WHAT COLOR IS THE WARNING LIGHTS AROUND THE INSIDE OF THE BRANCH
BLUE/RED
WHO IS THE BANKS BSA & OFAC OFFICER?
DEANA VEAL
DOES A CLIENT SIGN THE ACCESS CARD WHEN CLOSING A SDB
YES TO INSURE ALL CONTENTS ARE OUT OF BOX
IS IT OK TO ASK A CUSTOMER TO REMOVE A HAT OR SUNGLASSES ? IF THEY CHOOSE NOT TO REMOVE CAN WE REFUSE TO DO BUSINESS WITH THEM?
YES AND YES
A CLIENT SHOULD ALWAYS BE COMPLIANT
HOW MUCH IS A STOP PAYMENT IF DONE THROUGH THE APP?
AND IF DONE AT THE BRANCH?
30
45
HOW MANY SECURITY CAMERAS DO WE HAVE?
14
WHO IS OUR CRA OFFICER?
HOW MANY WITHDRAWLS CAN A SAVINGS ACCOUNT HAVE IN A MONTH BEFORE GETTING CHARGED?
6
IF USING OUR AMBUSH CODE DO WE FIRST USE OUR CLEARING CODE?
NO
AFTER HOW MANY DAYS MUST A ACCOUNT BE OVER DRAWN BEFORE IT IS CHARGED OFF
60 DAYS
DO WE TRY TO KEEP THE HOLD UP NOTE ?
WHY OR WHY NOT?
YES
TO HELP THE POLICE LOCATE THE ROBBER
IT IS NOT FOR US TO KEEP
WHAT 2 DEMONIATIONS MUST ALWAYS BE COUNTED BY HAND
100'S & 50'S
WHAT BUSINESS ACCOUNTS CAN SIGN UP FOR BUSINESS SOLUTIONS?
WHO DO WE CONTACT TO DO SO?
ANY
JAY MURRAY
WHAT ARE ASSIGNMENT CARDS ?
WHO WILL HAVE THEM?
DUTIES THAT ARE ASSIGNED TO EACH EMPLOYEE INCASE OF A EMERGENCY
ALL GCB STAFF
BANKER OVERRIDE V/S SUPERVISOR OVERRIDE
BANKER- IS A NOTICE OR WARNING TO THE BANKER
SUPERVISOR- ADDITIONAL LEVEL OF SECURITY FOR THE TRANSACTION
WHAT IS THE LADY'S LAST NAME FOR OUR SECURITY QUESTIONS ?
MRS. ADAMS
WHAT ARE THE 4 QUESTIONS TO ASK WHEN IDENTIFYING A CLIENT IN CATS ?
LAST 4 SS #
FULL ADDRESS
DATE OF BIRTH
RECENT TRANSACTION
WHAT IS THE TEMPORARY INCREASE LIMIT ON A DEBIT CARD?
AND PERMANENT INCREASE?
10K
25K
HOW MANY RETAIL EMPLOYEES DO WE NEED TO OPEN THE DOORS?
IF WE DO NOT HAVE THAT MANY CAN WE OPEN THE DRIVE UP?
3
YES
WHAT IS THE DIFFERENCE BETWEEN A NBFI AND MSB?
MSB HAVE TO FILE WITH FIN-CEN
HOW MUCH RESPONSIABILITY DOES EACH PERSON HAVE UNDER DUAL CONTROL?
EQUAL RESPONSIABILITY
WHAT DOES OFAC? STAND FOR
OFFICE OF FOREIGN ASSET CONTROL
WHAT IS THE MONTHLY FEE FOR A BUSINESS ACCOUNT IF THEY DO NOT SIGN UP FOR E-STATEMENTS OR HOLD THE NESSARY BALANCES
12