OIT Facts
This is the phone number staff call when they need tech help from the IT Service Desk.
What is 443-642-3000?
This Canvas feature allows educators to organize content into weekly or thematic units.
What are Modules?
The Articulate tool best used for quick, microlearning-style lessons.
What is Articulate Rise 360?
API stands for this.
What is Application Programming Interface?
This is the approximate number of schools in Baltimore City Public Schools.
What is around 150?
This OIT director oversees Dev/Ops and Integration for the school district.
Who is Swapna Dighe?
This product helps districts manage and track professional learning events, including attendance and feedback.
What is KickUp Learning?
This tool allows for full slide-based, interactive eLearning development with layers and triggers.
What is Storyline 360?
Structure used to send data to an API, often containing keys and values.
What is a JSON object?
This CEO leads Baltimore City Public Schools.
Who is Dr. Sonja Santelises?
He is the Chief Information Technology Officer for Baltimore City Public Schools.
Who is Thomas T. Jones?
Tool used to track student activity, participation, and course engagement data.
What is Course Analytics or New Analytics?
Storyline feature used to create interactivity like clicking buttons to change slide states.
What are Triggers?
The most common type of request used when retrieving data via an API.
What is a GET request?
This is the name of the district’s online portal for students and household information.
What is Campus Portal?
What is the most effective way to obtain technology assistance 24/7.
What is submitting a HEAT ticket?
A Canvas tool used to import or export course materials between courses.
What is the Course Import/Export function (or Canvas Commons)?
The file type used to publish a course for LMS upload with tracking and completion.
What is SCORM (or xAPI)?
A secret value used to authenticate a user or application when calling an API.
What is an API key?
City Schools was founded in this century.
What is the 19th century (specifically 1829)?
The Office of Information Technology is responsible for providing these key services that support everything from student learning to business continuity, safety, and E‑Rate management.
What are strategic planning, application development, technology implementation, and technology infrastructure and data systems?
This Canvas feature lets you manage, migrate, and copy assessments across courses using a standardized format.
What is the Item Bank?
This Articulate feature enables variable-based experiences such as personalizing text or tracking user choices.
What are Variables?
A status code indicating a successful API request.
What is 200 OK?
This initiative focuses on providing all students with access to rigorous, high-quality instruction across the district.
What is the Blueprint for Success?