Installment Plans
The Installment Plan with a _____ _____ ______ option is to be used only when the___ ____ will post after the Current Invoice ____ ____ and before the ____ _____ ____ ____.
What is the Down Payment Exception Down Payment due date next meter read date?
Is the transformer hanging loose from the pole?
· Is the transformer smoking or dripping oil?
· Is the transformer making an unusual noise?
· Is the transformer leaking?
· Is the transformer sparking or smoking?
What is Check Transformer?
Budget amounts are based on _______ ____ at the premise.
What is the average usage?
A TPS provides the delivery of electric or gas energy to BPs. As a result of______, BPs are able to select a TPS through Retail Choice.
What is deregulation?
For a contract account that has Final Billed, and the BP is unable to pay the balance in full, a __ ___ _______ ____ can be used to provide additional time for the BP to pay the balance in full.
What is the 30-Day Dunning Lock (Lock Type: IP Final Bill)
Have you checked your fuses or circuit breakers?
· Is the problem in one room or affecting half the house?
If this is an apartment, refer the customer to the Rental Office. They can have the building fuses checked/circuit breaker checked.
· Can you tell if you neighbors are experiencing the same problem?
What is Partial Service?
If a BP is removed for non-payment, a new budget billing plan can be established once they _____ _____ ______ _______.
What is bring their account current?
TPS Accelerated Switching allows TPS in DC, DE and MD to enroll BPs ____ _____ _____ of making enrollment requests.
What are three business days?
Which information is included in the system generated Interaction Record once the Installment Plan has been created?
What is the Down payment amount, Down payment due date, and account number?
Are your lights dimming?
· Are your electrical appliances operating at full capacity?
· Are you aware if your neighbors are experiencing the same problem?
What is Low Voltage?
Pepco ______ ____ are not eligible for Budget Billing.
What are Commercial BPs?
§PHI should not Recommend or comment____ or ____ on any particular supplier.
What is positively or negatively?
This installment plan requires a 25% down payment to be paid or scheduled within 5 days.
What is an IP2?
Is the pole leaning?
· Is the guy wire broken?
· Does the pole appear to be broken?
What is Check Pole?
Automatic recalculation is evaluated every month between the____ ___ ____ ______.
What are the 7th and 10th months?
§Payments in POR jurisdictions (DC, MD, DE and NJ) are sent to the supplier __ days after the ___ ___ _____.
What is 5, bill due date?
There is no limit to the number of __ ____ provided __ _____ of the _____ _____ _____ is paid.
What is IP50/6, 50%, total contract balance?
How long has this condition been going on?
· Have you noticed flickering lights during certain weather conditions?
· Have you noticed any tree limbs on the wires coming into your home?
· Are you experiencing problems with any appliances?
What is Flickering Lights?
At the end of the ____ BBP, a new BBP will automatically be_____ for the next year unless the business partner requests to be ______.
What is 12 month, created, removed?
The supply service you receive if you do not choose an alternative generation supplier.
What is SOS (Standard Offered Service)?