Athena 1
The dropdown that you would select from the QV screen to print a patient label, detailed label, or mailing label.
What is Registration
This is where you would document the verbal consent that was given for a minor to be seen by one of our providers if the parent or legal guardian wasn't accompanying them in the office.
What is Patient Case
There are three ways to get to the Health Note Dashboard. 1. Apps Drop Down 2. Within the QV/Check-in Screen under Chart Home/Links/Care Summary 3. ......
What is Hamburger Icon or What is Third Party Applications
This is a fixed dollar amount provided by the Insurance Company that the patient is required to pay for certain services at the time they receive care.
What is Copay
In what section of the patients QV or Check-in screen, you can find the patients notices on file and record sharing options.
What is Privacy
This view of the Buckets will be where you can view patient no shows, eligibility issues, & appointments to reschedule/schedule.
What is Non-Clinician View
This form needs completed anytime a minor under the age of 18 is requesting confidential services.
What is Minor Confidentiality Agreement
What Icon do you select on the Health Note Dashboard once the patient has completed Health Note by their phone to sync the information over into Athena?
What is Bell Icon
These are balances that are at least 90 Days old, three statements have been sent, and there has been no payment made.
What is Collections
This icon is considered a "safe space" where we can document pertinent information about the patient that we want staff members to see when they have accessed the chart and before any encounters.
What is Chart Alert Box
Before adding an outside document into Athena for the care team/provider to review, you must print these to place on the document so Athena can identify which patient chart to put it in.
What is Document Barcode
This form is used to give consent for a minor be brought in for a visit by someone who isn't the parent or legal guardian to have the child be treated by our providers.
What is Authorization for Non-Parental Treatment of a Minor
What Icon would you select first on the Health Note Dashboard if you were manually sending them a consent/reg packet to update?
What is Blue/Teal Send Icon
Used when a patient does not have any Health Insurance Coverage
What is Self-Pay
This is where staff will come to complete any letters, work/school excuses, or send medication refill requests to a provider.
What is Order Group
This is where you would go to print any blank paper forms that would need to be completed by the patient.
What is Print Forms
This form is used in those emergency situations where someone other than the minors parent or legal guardian is not available and does not have any court documentation stating they are the legal guardian or custodian.
What is Affidavit for Consent for Health Care of a Minor
If a patient is adamant that they no longer wish to receive the Health Note messages, staff will mark consent to text in Athena as NO and what else?
What is Note in the alert box.
Service offered to any of our patients who do not have Insurance or anyone who expresses lack of finances to pay for a service.
What is Sliding Fee
___ is used to collect a Patient Profile Photo and to collect Insurance Card or DL if a card scanner is not available.
What is athenaCapture
Within the ____ options in the scheduling view, you can choose which department your viewing, providers, appointment types, and create saved view.
What is Filters
Unless the step-parent has legally ______ the minor, we are not permitted to release PHI or have the step-parent sign paperwork.
What is Adopted
What questions are not to be asked or completed between patients and reception staff at the window?
What is SDOH questions
A determination of a patients qualifications for healthcare services based on factors such as Insurance Coverage, Benefits, and Provider network.
What is Eligibility
Found within the three line menu icon (hamburger) within the Chart, you can print a medication listed or a vaccine summary for a patient without a release from this section.
What is Print Chart Sections