An engine’s pump repair, reported a week ago, hasn’t been completed, and it’s needed for a call.
Priority 1 life safety
200.5
chain of command
During a mutual aid call, the neighboring department’s officer challenges your command authority at a fire scene.
Explanation: Policy 300 and 305 govern command and mutual aid, requiring clear authority and cooperation. The solution resolves the dispute while maintaining focus.
Chain of Command
200.2 POLICY
It is the policy of the Greer Fire Department to organize its resources in a manner that allows for effective and efficient service delivery to the public. To ensure effective organizational communication, members should generally adhere to the established chain of command unless there is a good faith and reasonable basis for utilizing an alternate channel of communication.
employee damaged PPE
Priority 1 Life Safety
319
Public Information Policy
A firefighter becomes visibly distressed and admits to struggling with anxiety after a traumatic call.
Explanation: Policy 1022 supports mental health through EAP and debriefings, while Policy 1020 ensures operational safety. Confidentiality and support reflect department values.
Public information policy
319.2 POLICY
It is the policy of the Greer Fire Department to establish and maintain a positive working relationship with the community and the media in order to effectively communicate timely and accurate information.
The Operations Deputy Fire Chief is the designated Public Information Officer for the City of Greer Fire Department.
Employees want pickleball court
Priority 3 not important
300
assert role as incident command
During a structure fire, your crew discovers a nearby hydrant is inoperable due to lack of maintenance.
Explanation: Policy 405 mandates hydrant maintenance, but operational adaptability (Policy 301) is key when failures occur. Reporting ensures accountability and system improvement.
NIMS
300.2 POLICY
It is the policy of the Greer Fire Department to utilize the Incident Command System (ICS) or other National Incident Management System (NIMS)-compliant incident management system for managing all emergency incidents. All incident-related activities should be managed in accordance with established ICS/NIMS methods and procedures.
All chief officers, company officers and engineers will be trained and certified in the Blue Card Incident Command System.
employees are out of paper towels at station
priority 3 not important
204
conflict of intrest
A firefighter requests to wear a religious head covering that conflicts with standard uniform headgear during duty.
Explanation: Policy 1013 requires balancing religious rights with operational needs, ensuring fairness and safety through consultation and documentation.
Conflict of interest
204.2 POLICY
It is the policy of the Greer Fire Department to comply with state requirements regarding the filing of financial interest statements.
HR request Inventory list deadline of next week
Priority 2
913
PPE Policy
During an annual physical fitness evaluation, a firefighter fails to meet the minimum standards outlined in the department’s wellness program.
Explanation: Policy 1021 ensures firefighters maintain physical readiness, balancing support for improvement with accountability. Documentation and chain-of-command notification maintain transparency and compliance.
PPE
913.1 PURPOSE AND SCOPE
The purpose of this policy is to reasonably protect Greer Fire Department members by providing and maintaining, at no cost to the member, personal protective equipment (PPE), safety devices, and safeguards for workplace activities. PPE information related to patient care is found in the Communicable Diseases Policy.