Word Wonders
Without me the message is too general. For example: The customer is dissatisfied?
What am I?
Specificity/precision
The meeting can't begin as the numbers don't add up, we need a -----------------
quorum
This can happen to a company if negative information is disseminated about it on social media. The customers may -----------.
Lose trust/faith
A proposal is a digital or print document offering to ----.
solve problems/provide services/sell products
In preparing for the oral presentation, one must focus on ------------- and -------------.
audience analysis and content preparation
An announcement is made of team changes at the workplace without explanation, causing confusion and mistrust. This shows a lack of -------
transparency
The meeting needs to decide on a matter, a -------- is needed.
motion
True/False
The best way for a company to overcome negative image on social media due to its actions is to just counteract it by presenting positive images.
False
A -------------- proposal is created in response to a specific request, often addressing defined goals or requirements.
unsolicited
True/False
Oral presentations have the same organisational requirements as written presentations.
Introduction
Body
Conclusion
The supervisor says, "I thought this task would be too challenging for you, so I gave it to someone more experienced." The supervisor is creating a ___________ to open communication, as the worker may feel disrespected.
barrier
I am the first document you will meet when you plan to meet
Notice
An employee uses the company's social media to showcase achievements and engage with clients. Sales may improve because this can boost ___________.
brand visibility/fosters stronger customer relationships/benefiting the company's reputation and growth
The following would appear in which section of the proposal?
ABC Company faces challenges in capturing a larger share of the online market despite having quality products. Bright Horizons Marketing aims to address this by developing a strategy to boost brand awareness and customer acquisition through digital channels.
Introduction/Overview
Which section of the oral presentation would the following fall.
By implementing these steps, we can enhance efficiency, foster collaboration, and drive impactful results. I appreciate your attention and engagement during this presentation, and I look forward to addressing any questions or exploring further ideas together.
Conclusion
A team member shares concerns about a project deadline. The manager looks at the speaker, nods, asks clarifying questions, and repeats key points to confirm understanding. The employee feels heard, and together they explore solutions to address the concern. The manager is practising ------- listening.
Active
I am the record of the topic, main ideas and decisions you make at your business meetings
discussion minutes
Use of a specific digital tool is dependent on -------
Purpose/Audience/Functionality/Budget/Security
Identify the error in this extract from a progress report.
The project is on track and currently 70% completed. The team has successfully complete the initial planning, wireframing, and UI/UX design phase. Development is underway, with back-end intigration at 50% completion.
1. verb form - has complete
2. plurality - phase
3. spelling - intigration
Visual aids are supposed to ----------------- the delivery.
Complement
When you hide details or give false information, you are practising ----------- communication.
Unethical
The meeting didn't make it as there was confusion all around. You needed me to make the session have some focus. What am I?
Agenda
An employee posts a joke on the company's social media platform that unintentionally mocks the tradition of a set of workers. This upsets colleagues from that background, leading to tension and decreased team morale. This is an example of ---------.
Cultural insensitivity
What is the tone in the extract from a sample proposal.
"With our proven expertise and commitment to excellence, we are confident in our ability to deliver outstanding results within the proposed timeline."
Persuasive and professional/formal
To make the visual aid slides less crowded, you can do what with some of the texts.
Convert text to graphs and charts