Shelving
This is where Doris Kearns Goodwin is shelved.
What is Goodwin, Doris Kearns?
This is the first step of receiving.
What is zero receive?
This is the correct format of SPO notes.
This is where a prepaid SPO goes once it has been processed.
What is the pickup boxes or the paid incomplete shelf?
This is how long it takes for a book to arrive from our primary warehouse.
What is 2-4 business days?
This is what we do when a hardcover book comes out in paperback.
What is return the hardcover to the publisher?
This is how to look up a PO number when the publisher doesn't include a packing slip.
What is pull up a book and click on the cover?
These are the three things to look for when taking an SPO.
What are availability, discount, and returnable?
This is where unpaid SPOs go once the customer has been contacted.
This is the length of time it would take a book to come in from our secondary warehouse.
What is 7-10 business days?
This is where short stories are shelved.
What is the beginning of the section?
This number is printed on the packing list and may need to be adjusted in our system.
What is the discount?
This is the message that appears when an order has been prepaid.
What is "ORDER HAS BEEN PREPAID IN FULL!"?
These are the names of our three warehouses.
What is Chambersburg, Lavergne, and Bookazine?
This is where Han Kang is shelved.
What is Han Kang?
This publisher's damaged books go on a different shelf.
What is Ingram?
This is the correct way to process a prepaid SPO.
What is change status of book from 3 to 5?
This is the procedure for putting out 6 new hardcover novels.
What is putting the book on the new-in-fiction table and updating the sticky note with the pub date?
This is how we deal with a damaged book.
What is reorder the book, place a claim, and put the book in the damaged boxes?
This is a crucial step when a customer orders a non-returnable book.
What is take prepayment?
This is what to do when a SPO comes in damaged.
What is contact the customer offering a discount?