Access Card
Credit Cards
Authentication
Account Takeover
Fair Game
100

Call comes in Gateway ph mismatch cx wants to register for easyweb, what method of authentication is used

Exception Highrisk

100

How many times can we send an OTP and for how long

one time for 30 secs

100

Name all methods of exception Highrisk

  • Mobile Authenticated (on Gateway Headstone) with Step-Up Authentication using any of the following:
    • VoicePrint
    • PhoneCode
    • One-Time Passcode
  • TD VoicePrint with Step-Up Authentication using either PhoneCode or One-Time Passcode
  • One Time Passcode with either Access Card # or CVV2
  • PhoneCode with either Access Card # or CVV2
100

Abdalla calls Loss prevention then passes the phone over Roshan which then passes it to luke and Ashley how many times are we reading tape disclosure

3

100

Cx fails authentication on the call with you their is an g01 failed auth what are the next steps

Place an A01  and ref cx to br

200

This person has read this Artemis Fowl 7 times.......

Who am I.....

Luke

200

This person loves to go to the gym 

Who am i.........

Terry

200

This person likes to collect pretty notebooks

Shika

200

This person loves SPY movies

Tanupriya

200

This Person loves cooking and wants to travel to all places

Riya

300

This person does not know how to swim

Abdalla

300

This person likes to watch basketball

Who am i............................

Thish

300

This person like to have discussion about politics

Souley

300

This person loves reading books based on true facts

Dipsy

300

This person is a runner and signed up for a half marathon

Roshan

400

This person got covid in mexicoand had to stay an extra week 


Ammar

400

This person does not like pets

Who am i.............

Komal V

400

This person loves to hike and dogs

Who am i........................

Kajani

400

This Person has a dog which name starts with a B

Harry

400

This person has a huge pokemon collection

Harshdeep
500

This person has huge lego collection. 

Who am i...........

ASHLEY

500

This person likes to play soccer

Rehaan

500

This person is a huge anime fan

Who am i...............

Nathan

500

This person has won a spelling bee

Komal K

500

This person played soccer for 11 years

Priya