Improvement Tools
This technique eliminates errors by making it impossible to make mistakes in the process.
What is Mistake Proofing?
A Control Plan does not include this item.
What is Initial Cost Benefit Analysis?
Including more detail in a report than the next process needs is an example of this type of DOWNTIME waste.
What is Extra Processing?
This deals with the people side of an improvement project.
What is Change Management?
This document includes scope, team members, sponsor, measurable benefit, and problem/goal statement.
What is a Project Charter?
This methodology uses a Plan-Do-Check-Act cycle to test solutions.
What is a Pilot?
These are key tools used in the Control Phase:
What are Control Plan, Dashboard, and Finalized Cost Benefit Analysis?
These are examples of DOWNTIME waste:
What are Waiting, Defects, Transportation, Overproduction?
This change management framework stands for Awareness, Desire, Knowledge, Abilities, Reinforcement.
What is ADKAR?
This chart provides who is accountable, responsible, consulted, and informed.
What is a RACI Chart?
In the Improve phase, you develop these tied to the root cause.
What are appropriate improvements?
An effective process control system is needed because the process may degrade over time, operators need guidance, and external team members need management instructions.
What is all of the above?
This is not an example of 5S:
What is Sigma?
This equation represents Change Management:
What is Quality X Acceptance = Effectiveness?
It is not acceptable to have more than one of this per task in a RACI chart.
What is Accountable (A)?
These tools are used to manage To-be process risks:
What are FMEA and Risk Priority?
This tool’s Risk Priority Number (RPN) is composed of severity of effect, likelihood of occurrence, and detectability of failure mode.
What is FMEA?
The best approach to a non-value added activity is to do this.
What is Eliminate it?
These are reasons to do a pilot:
What are Fine tune the solution, Validate and refine cost and benefit estimates, Demonstrate solution performance?
This defines in simple terms the measurable improvement objective.
What is the preliminary goal statement?
These tools and techniques are used for developing and implementing solutions:
What are Creative Thinking, Financial Analysis, Project Planning, Change Management?
Standardizing and documenting to-be processes ensures solutions:
What are ensuring solutions remain, providing a foundation for replication, and enabling a common language?
This is not an example of waste.
What is Actionable Metrics?
This is not a reason to do a pilot.
What is Support the Lean office?
A process that has achieved its peak level of performance is described as this.
What is Optimized?