Product Knowledge
How much $$ can a customer get for getting choice and gig?
$300 ($200 for gig, $100 for choice)
(You have 5 seconds to answer)
What's the 2nd work habit?
Be on time!!!
Customers don't want to be the first or the last. This is why we use _____.
Jones Effect.
(You have 5 seconds to answer this question)
What is the last step in the conversation?
Rehash.
Remember everyone has a sale hidden.
The customers says no because they owe $500 on each phone, but you can show them what?
Switcher payer offer, up to $800/line.
How much does choice and gig pay us?
$270
Which habit involves not prejudging?
Working T correctly.
I...For You..Today.
Fear of loss.
These steps involve reducing skepticism and qualifying yourself.
Intro/S.S.
Where can I show somebody the typical upload/download of ur Fiber optics?
MST>Broadband Facts.
What is the most money we can make on 1 cellphone?
Premium $81
Insurance $6
Next Up $8
= $95
What are 3 ways you can regain your HAMAGA in the field?
-Music
-10min break
-Quick funny video
-Get Food/Drink
-Puke Uphill, etc.
Some examples would be getting the internet sale done quickly so the customer can pick up their kid
or
Hurrying to get to your next sale.
Sense of Urgency.
SOU.
The now and new.
Presentation.
What tool can show the difference between Directv via internet and YouTube TV?
The live tv comparison sheet.
How much do we get paid for 3 lines, on premium w/next up?
$267
89*3
Who do we have to respect?
Customers AND clients!!!!
Palms up and shoulder shrugs, which impulse factor does that represent?
What acronym/skill helps get through your intro/short story?
A.I.R. or S.E.E.
Where can I show a customer how to plug their DTV box in?
DTV Assets/Youtube.
What AntiVirus does our AT&T come with for free?
Norton/McAfee.
(You have 5 seconds to answer this question)
What is the 4th great work habit?
Work a full day!
The opposite of a salesman.
Indifference.
Assuming the sale is what step in the conversation?
Close!!
How much does the new customer get off w/refer a friend?
$100