History of I/O Psychology
What is the definition of I/O psychology?
It is the study of organizations that can be designed to promote employee well-being.
What is a work sample?
A work sample involves performing actual job-related tasks.
What is recruitment?
The process of attracting and identifying potential candidates for a job.
What is the purpose of job analysis?
To identify the knowledge, skills and expertise required to perform the job.
According to Mexican labor law, what is the maximum number of hours an employee can work per week?
48 hours
What was James Cattell's contribution to industrial psychology?
He conducted research on the effects of fatigue on performance.
What is an ethical dilemma?
An ethical dilemma is a situation that requires personal judgment of what is right or wrong.
What are structured interviews?
Structured interviews involve asking all applicants the same set of job-related questions.
What is a job competency?
A measure of an individual's knowledge, skills, and abilities.
What is the purpose of the Mexican Institute of Social Security (IMSS)?
To provide health care and social security benefits to Mexican workers.
Which two early psychologists studied issues that would be categorized as industrial psychology today?
Walter Dill Scott and Hugo Munsterberg
Transfer of training refers to the extent to which?
Behavior learned during training is applied in the actual workplace.
What is an adjustment interview?
An interview to assess an individual's fit with the organization and job requirements.
What is a job specification document?
A document that outlines the technical skills required for a job.
What was the focus of the Hawthorne studies, Elton Mayo and his colleagues conducted?
The effects of social and psychological factors on productivity.
What does KSAO stand for?
Knowledge, skills, abilities and other characteristics.
What is external recruiting?
The process of recruiting candidates from outside the organization.
How did World War I and World War II influence the development of industrial psychology?
They led to the development of new theories of motivation and job satisfaction.
What is a mission statement?
It describes why an organization exists.
What does the S.T.A.R model stand for?
Situation, Task, Action, Result