Button, Button, Who's Got The Button
This is the button that started it all 35 years ago.
What is HomeSafe Standard button?
You must have a landline telephone to have a VLL.
False. VLL will use the landline for the communicator if it's available, but a cellular based communicator is an option.
This is the newest VLL educator, working with health care providers.
Who is Andrea Plante?
These are the units that will be affected by the 3G Sunset in 2025.
What are the 7000C and GoSafe buttons?
This is the best way for partners to submit equipment orders.
What is through the partner portal?
The 'best' VLL button is the one that the client will ______ 24/7.
What is Wear? Sometimes simplest is the best solution!
VLL can connect to a homeowners wifi if they do not have a landline.
False. VLL services use cellular towers, not wifi.
This is something you will have to do when VLL launches their updated website and partner portal.
What is create a new passsword?
This is the spot on the body a fall detection button should be worn for optimal sensor performance and fewer false alarms.
What is on the top of the sternum or chest height?
This is how to get a quick refresher for an install you haven't done in a while.
What are training videos? (Accessed through the partner portal)
These are the colours of the buttons that pair with the Assure Cellular Unit.
What is black or grey?
Fall detection sensors are able to accurately detect falls 100% of the time.
False. Fall detection sensors will detect MOST significant falls. Subscribers should always press their button if they are able.
This component can now be replaced instead of swapping out this HomeSafe button.
What is the HomeSafe fall detection neck cord?
At the subscribers request, this feature can now be turned off on all mobile products.
What is fall detection?
This is the person at VLL who can customize content for your newsletters and social media posts.
Who is Maor Tsitrin?
This emergency help button will also track your steps and check your heart rate.
What is the On the Go Smartwatch?
Partner programs across Manitoba are required to offer all VLL products in their area.
False! You know your region best, discuss opting out of mobile products if reliable cellular coverage is a concern.
This is the amount of time that needs to go by before VLL will 'tattle-tale' on the missed dose to caregivers.
What is 30 minutes?
All VLL buttons can be used in Manitoba, and across ________.
What is Canada? Take the button when travelling to another province and when visiting the cottage.
This is the Lifeline Canada toll free number to direct subscribers for support.
What is 1-800-387-1215. This number should also be programmed as a 'Contact' for responders.
This is the best mobile button to install for areas with low or fluctuating cellular reception.
What is Anelto On the Go (aka Legacy OTG)?
VLL provides service to subscribers in 240 languages.
True! This includes the indigenous languages of Cree and Ojibway.
This is the method that Lifeline Canada will now be using to contact subscribers/responders when button testing hasn't been done, or other button issues arise.
What is a text message? Remember to have responders/caregivers add the LLC toll free number 1-800-387-1215 to their contacts so they don't ignore message and phone calls.
This is the HomeSafe service to use when a subscriber's phone network is VOIP.
What is Assure cellular?
This is the VLL Operations contact for immediate troubleshooting - for installations, for paperwork completion, equipment issues, etc......
Who is Brice. Call his direct line at 204-956-6773.