What four items are specifically prohibited due to fire safety concerns?
Answer: Candles, extension cords, live trees, space heaters
What should you do first if a student requires urgent medical attention? Extra 100 points if you know the number
Answer: Call GERMS - (202) 687-4357
What should you NEVER do during a physical altercation?
Answer: Physically intervene
How many people define a gathering as a party in university housing (excluding A-Team)?
Answer: 12 or more
What is the name of the software used for incident documentation?
Answer: Maxient
What should you do if you smell or see a candle burning in a resident’s room?
Answer: Knock, explain, confiscate, report
Who should be contacted after calling GERMS for a serious condition?
Answer: The CDOD and potentially the Resident Minister
If a physical altercation is reported after the fact, what must you do?
Answer: Document in Maxient, encourage GUPD report, notify CD/CDOD
What must all party hosts complete before hosting a party?
Answer: Party Host Training
Name two verbal techniques used in de-escalation.
Answer: Speak calmly, say please/thank you, give options
Who do you call if a fire extinguisher is discharged?
Facilities Management - (202) 687-3432 or GUPD - (202) 687-4343
Name three symptoms considered a “serious medical condition.”
Answer: Examples include seizures, unconsciousness, severe bleeding
What are key steps when handling a theft report?
Answer: Gather details, ask about safety, notify CD/CDOD, report in Maxient
What is the guest capacity for a Townhouse party?
Answer: 35 inside, 50 outside
What should you avoid during de-escalation?
Answer: Raising your voice, becoming emotional, using your phone
What three objects cannot be hung from the exterior of a building?
Answer: Flags, clothing, or banners
What do you do in an emergency facility issue like a flood or electrical outage?
Answer: Gather details, contact CDOD, follow up
How is a weapon defined under policy?
Answer: Any item used or intended to cause harm
What is the first thing you should do when finding a party in violation?
Answer: Speak to the resident, give chance to comply
When should you remove yourself from a situation?
Answer: If you feel unsafe
What steps should you take before documenting an exterior hanging object?
Answer: Work with CD, speak to residents, give 24 hours, take pictures
If bed bugs are suspected, what steps should be followed?
Answer: The resident or RA should Call the CD/CDOD/Facilities Management at (202) 687-3432. Facilities management will inspect on the next business day from the report. Facilities will follow-up with ResServices on treatment.
What is the proper response if you suspect someone has a weapon?
Answer: Contact GUPD immediately, then CDOD, do not confront
Name two requirements for a party to be allowed.
Answer: At least one host is 21+, two trained hosts present, no cover charge
What is the primary goal of de-escalation?
Answer: Generate voluntary compliance through verbal techniques