Drinks
How much ice goes in a sweet tea?
A full cup of ice
How would you correctly add a split drink?
Beverage condiment- split drink
highlight beverage- open comment "add second beverage"
What should you always be wearing when running?
A yellow vest!
How many pickles come on a chicken sandwich?
2
What is today's date! without looking it up!
June 17th, 2025
What does additional +3 Vanilla syrup pumps equal to in an iced coffee?
6
What is the first thing that you say to a guest in line?
Multiple answers:
"Welcome to Chick-fil-A"
"How are you doing today"
Should always be a warm welcome first!!!!
What should you say when you approach a guest?
"Hello! What was the name on your order?"
What condiments go along with a southwest salad?
Who is Gisele's favorite singer?
Taylor Swift
How do you properly make an original iced coffee?
-ice to black line
- coffee to black line
- 3 pumps of pure cane syrup
- milk to top off
When do we charge for extra condiments?
When should we refund a guest?
- if we have asked the guest if they would like something else and they said no
- If a guest is being aggresive
-If a LEADER (shift leader +) has approved it.
How many saltines come with a chicken soup bowl?
2 per bowl and 2 per cup!
What is the care 4?
Smile
Eye contact
Speak with a friendly tone
ALWAYS say my pleasure
How do you properly make a pineapple sunjoy?
- Ice to black line
- 3 pumps of pineapple
- Tea to the black line
-Lemonade to finish it off
At what point do we start 2 hour rotations?
When the feel like temperature is 90-97
When should you pull up a car?
- Guest behind have their food
- Waiting 1min or more on first car food
- if they order something at the window that needs to be made
-When asked
How many pumps of peach do we add to the lemonade?
2
Can you tell me one of the winning heart strategy?
Clean and safe environment
Genuine hospitality
Fast and Accurate service
Great food
How much is a medium lemonade worth? without tax
$2.59
What is our safe word?
Pomegranate
At what point do you allow your trainee to run by themselves?
Never!
What does "full time" on fries mean?
2 mins
Who is in charge of uniform ordering and what is their email?
Mrs. Tatia!
office.cfateamimpact@gmail.com