What is an SLO?
A Security Liaison Officer liaisons with office personnel, base building security, etc. They do not work everyday
Mary O'Donnell oversees which sites?
MIA 200 S. Biscayne
MIA 830 Brickell
Who is Contract Administration
HR team who manage NEE onboarding, terminations
What Tier is our office a part of?
Tier 2
What is a WBRL
Workplace Business Relationship Lead - the main office POC
What is a Break-Glass Unit?
The device releases the doors power in an emergency or when door reader is faulting.
What are the 5 Tier 1 offices?
How do we obtain building badge swipes?
Emailing RSM's or emailing the building directly (Cc RSM)
What is the primary point of connectivity, linking external and internal networks?
MDF
What are the Tier 3a offices
1. Calgary
2. Vancouver
3. Zurich
Which RSM oversees Region 3?
Matt Cline
What does IDF stand for?
Intermediate Distribution Frame
What is the Tier 3 Schedule?
SLO Schedule
AMERICAS (Minus Canada) - MON & THURS (6 hours) or the first day back after a holiday
EMEA/APAC - MON (10-12 hours) or the first day back after a holiday
Who are the BRL's?
1. Blake Ogilvie
2. Kyle Cunningham
3. Melina Beckett
4. Alani Principe
5. Alex Tykhostup
What is the difference between Fail-safe Door and Fail-Secure Door?
Fail-Safe:The door will “Unlock” when no door power is applied. This design prioritizes to ensure anyone can exit or enter, especially during emergencies like fire alarms or power outages.
Fail-Secure:The door will “Lock” when door power is lost. This design prioritizes to ensure that doors lock into these area to deny entry during emergencies like fire alarms or power outages. You can exit the doors but cannot egress into these doors.