MIT
This tool is a human risk management platform that helps organizations build a stronger human firewall and reduce social engineering risks.
What is KnowBe4
This low-code application development platform, owned by Siemens, empowers businesses to rapidly build and deploy apps with minimal hand-coding.
What is Mendix
This type of cyberattack involves tricking users into revealing confidential information, often via email.
What is phishing?
This option allows users to get much more analytical analysis of the questions posed to a LLM like ChatGPT
What is Deep Research
This business process involves the 3-way match process.
A Managed IT provider often acts as this type of advisor to help companies align their technology with business goals.
What is a virtual CIO (vCIO)?
This type of management is critical to address the people and culture side of digital transformation.
What is change management?
This U.S. data protection law requires organizations to safeguard patient health information.
What is HIPAA?
Before AI models can work effectively, this foundational step must be taken to clean, organize, and structure the data.
What is data preparation?
This process allows new users to leave an organization
What is the offboarding process?
What compliance standard is the Department of Defense (DOD) requiring all vendors in its supply chain to adhere to?
Cybersecurity Maturity Model Certification (CMMC)
This type of platform, often used by IT teams, connects AI tools to existing software systems.
What is an API (Application Programming Interface)?
This is the term for devices like laptops, smartphones, and desktops that must be protected from cyber threats.
What are endpoints?
This is the term for AI systems that learn from data without being explicitly programmed.
What is machine learning?
This process is part of the pre-sales process allowing customer service or sales representatives to provide pricing to prospects
What is the quoting process?
This is the process Managed IT Services use to ensure a business can recover quickly from a data loss or system failure.
What is backup and disaster recovery?
This is the primary goal of digital transformation—improving how quickly and effectively a company operates using technology.
What is operational efficiency?
This process involves identifying, assessing, and addressing security weaknesses in systems.
What is vulnerability management?
This is a new user-enabled method of coding complex applications without needing to be a full developer
What is Vibe Coding?
This process is in manufacturing and is used to inform the organization of losses found on the shop floor
What is scrap reporting?
A Managed IT provider maintains this collection of client-specific information such as network diagrams, asset lists, and credentials.
What is IT documentation?
Companies undergoing digital transformation aim to gain this edge over less digitally mature competitors.
What is a competitive advantage?
This principle ensures users only have access to the data and systems necessary for their role.
What is least privilege?
This type of data is a key use case for AI to be able to analyze and extract information consistently.
What is unstructured data?
This processes manages the process of receiving, processing, and delivering customer orders
What is Order fulfillment?