Home Improvement
Neighborly
HVAC
Mixed Bag
Tools of the Trades
100

This attaches to the bottom of an exterior door to stop air and bugs from entering.

What is a sweep?

100

This Neighborly company helps makes spying on your neighbors easier.

What is Window Genie?

100

This makes up 40-50% of a home's utility bill.

What is HVAC?

100

This program gets you 2 HVAC maintenance appointments per year, a waived diagnostic fee, plus priority scheduling and 15% off of repair parts with Aire Serv.

What is the Advantage Plan?

100

This tool is used to make holes and tighten screws.

What is a drill/impact?

200

This is necessary when your job requires more work than anticipated.

What is a change of scope or change order?
200
You could call this Neighborly company if your house is a mess and you just can't stand it anymore!

What is Molly Maids?

200

An AC system in Texas can produce up to 20 of these per day.

What are gallons of water?

200

This is the primary responsibility of the CSR.  

Bonus points - CSR stands for this!

What is answering the phones and booking the call?

What is Customer Service Representative?

200

Knockdown, orange peel and crow's foot are examples of this.

What is texturing?

300

This is what you need when setting a heavy steel commercial door.

What is a 2nd technician?

300

This company comes in really handy when your daughter flushes a Barbie.

What is Mr. Rooter?

300

These establishments were early adopters of AC and are still a great place to get away from the heat to check out a "blockbuster".

What are movie theaters?

300

This speed shall not be exceeded in any company vehicle.

What is 70 mph?

300

This part of the AC system absorbs heat from the house.

What is the Evaporator Coil?

400

This is the last step you should ALWAYS take before presenting an estimate to a client.

What is call the CSR for verification?

400

You'll need this Neighborly company if you want to enjoy your backyard and not get eaten alive.

What is Mosquito Joe?

400

This is Step 4 in the Aire Serv 10 Step Process.

What is "At the Thermostat"? 

400

R.I.C.H. stands for these words in the Code of Values. 

What are Respect, Integrity, Customer Focus and Having Fun in the Process?

400

This is the part of the AC where you might find a dead snake, lizard or rat.

What is the condenser?
500
This is the average height of a residential door.

What is 80 inches?

500

This company can help you with all the wall damage and mold growth that can result from a flood in your home.

What is Rainbow International?

500

A thermostat measures this type of heat.

What is sensible?
500

Background checks, drug testing, uniformed technicians, 24/7 phone coverage, ongoing training and well-stocked van are examples of this.

What are some ways that we build value with our customers?

500

Similar to mullions, these cross-bars are used to separate different panes in a window sash.

What is a muntin?