MEETINGS THAT MATTER
CMAP
PHONE CALLS & MESSAGES
REPORTS
General
200

This meeting reviews upcoming scheduling patients needs, referrals, and other information

What is Care Team Huddle?

200

These are the three lifetime measures for CMAP

What is EKG, Labs, ECHO?

200

The average time to resolve a STAT Phone Message

What is within 1 hour?

200

This system provides a snapshot of the Phone Scripts and the CPL

What is RITS?

200

The CCM should work closely with this role to ensure teams are working together for patient flow

Who is the FD Supervisor?

400

The Transforming Care Meeting is held on this day of the week

What is Wednesday?

400

For CBP, a blood pressure reading of __ or less for the patient to be compliant with the measure?

139/89

400

This group supports the center with phone messages

Who is CareLine?

400

The tool allows you to view which patients are in the hospital

What is HITS?

400

The category is for center with admits/1k of 161-200

What is Great?

600

The CP for each care team should use the Super Huddle discussion form to take notes during Super Huddle. These roles should be responsible if the CP is not available.

What is CF or CC?

600

This report in PowerBi is used to review the centers or providers Star score.

What is the STARs Gap Report

600

A CF should recommend this to a patient that calls and needs a medication refill for an external medication

What is call th pharmacy directly for medication refill?

600

This tool shows the percent of patients vaccinated with the flu vaccine

What is the Vaccination Toolkit?

600

Patients with this risk score or greater should be considered by the PCP for the inclusion in the Top 40.

What is 70?

800

This tool provides critical information that should be reviewed by the Center Ops Director and Center Clinical Director.

What is the Center Manager Dashboard?

800

This is the CMAP end of year goal

What is 86%

800

These CMAP measures should be completed annually

What is Depression screening, A1C (diabetic patients), COPD, VPT (diabetic pts), Dementia, Flu

1000

These four meetings must occur in the center each week. List all four. 

What is the Daily Standup, Care Team Huddle, Super Huddle and Transforming Care Meeting (TCM)?

1000

Within these many days of discharge a Medication Reconciliation must be completed

What is 30 days?

1000

Along with Top 40 patients, these other groups of patients should receive a Weekend Tuck In Call

What is Patients after Hospital/ER, Patients In Need (Walk-Ins), New Patients and any additional patients identified by the PCP