Patient Advocacy
Patient Assessment &
Care Planning
Patient Education
Community Partnerships
Team Collaboration &
Communication
100

This is one of the prime focuses of patient advocacy

What is supporting and representing patients in healthcare to ensure their needs are met and their voices are heard
100

This should be the #1 thing to consider when developing a care plan

What are the goals that are most important to the patient and family

100

This method is one of the most effective ways of evaluating patient comprehension of education

What is the teach-back method

100

Name one way to get more involved with your community to help others

Correct answers will include:  What is...volunteer my time to local organizations that align with my interests, donate to local charities, participate in community events and engage with neighbors, advocate for positive change by staying informed of and supporting initiatives that address community needs and promote well being

100

Name at least 2 strategies to enhance communication within the healthcare team

Correct responses will include:  What are...regular team meetings such as huddles (this provides a platform of information sharing/discussing difficult patient cases/addressing concerns, using clear and concise language, utilizing technology effectively (accessing electronic medical records and communication platforms), encourage open dialogue (fostering a comfortable atmosphere), practice active listening and regularly providing honest and constructive feedback

200

This is a type of patient advocate

Potential correct responses include: What are independent, hospital based, non-profit and self advocacy

200

The purpose or importance of nursing care plans is this

Potential answers include:  What are patient safety, improve quality of care, increase and facilitate clear communication and understanding, ensure continuity of care

200

This is the primary purpose of patient education

What is to empower patients to make informed decisions about their own health

200

This is one way you can stay informed about new community resources and services

What is subscribe to newsletters and updates from local organizations, follow local news and social media, attend local community meetings/town halls, contact your local health and human services site for a listing of community resources and upcoming events, ask a nurse care coordinator

200

Name 2 positive outcomes from effective teamwork in the healthcare setting

Correct responses should include:  What are...improved patient outcomes (through comprehensive and tailored care plans), reduced medical errors (ensures all team members are aware of the patients needs and treatment plan), enhanced patient satisfaction (by feeling more involved and supported), increased efficiency (streamlined workflows and clear communication protocols) and better staff morale (when team members feel valued, supported and heard, it contributes to a positive work environment and reduces burnout

300

This is the 3 "Cs" of advocacy

What are collaborate, connect and communicate

300

This is what needs to be done throughout the care planning process to ensure it is effective in reaching goals

What are evaluation and making adjustments to current goals based on results

300

This are at least 2 examples of a patient education materials

Correct responses will include the following: What is...podcasts, YouTube videos, models or props, group classes, brochures or other printed materials, trained peer educators, posters and charts with current data

300

Food insecurity can lead to poor health outcomes.  Name at least one way to help connect low income families and patients with resources for food

Correct responses can include the following:  What are local food shelves/pantries, social services (for food stamps/SNAP benefits), goodwill, United Way, meals on wheels

300

This is an example of inter-professional collaboration in healthcare

Possibilities are endless but a few examples are the following:  What are...A primary care physician, nurse, and social worker collaborating on a care plan for a patient with chronic illness: This might involve addressing the patient's physical, emotional, and social needs.

A pharmacist, nurse, and physician collaborating on medication management for a patient with multiple prescriptions: This ensures safe and effective medication use.

A physical therapist and occupational therapist collaborating on a patient's rehabilitation plan: This ensures a coordinated approach to the patient's recovery.

400

Name at least 2 times when a patient might need an advocate

Potential answers include:  What are...when facing a complex medical issue or new diagnosis, when struggling to understand medical information or treatment plans, when dealing with insurance companies or health care bureaucracies, when feeling overwhelmed or stressed, and/or when needing someone to speak up for them or help them advocate for their needs.

400

SMART stands for this type of goal

What is Specific, Measurable, Achievable, Relevant and Timely

400

The "ask me 3" program encourages patients to ask their healthcare providers these 3 questions to improve their understanding of their health

What are...What is my main problem? What do I need to do? and Why it is important for me to do this?

400
Name a community resource that can help patients with transportation

Correct responses can include the following:  What are...public health and human services, senior linkage line, volunteer services such as churches/community centers, United Way 211

400

This is a common barrier to effective communication in healthcare teams

Correct responses can include the following: What are language and cultural differences, hierarchical structures & power dynamics (with tradition, physicians are often at the top, which can discourage open communication and feedback from other team members), Insufficient leadership and organization, outdated technology and information silos (reliance on outdated communication methods like pages and fragmented information systems can slow down information sharing and care coordination, time constraints and high workloads and/or emotional and psychological barriers

500

Name 3 benefits of patient advocacy

Potential answers include:  What are...improved communication with healthcare providers, better understanding of treatment options and potential risks, increased confidence in making healthcare decisions, reduced stress and anxiety related to their health, enhanced overall patient experience and satisfaction

500

These are the 5 steps to the standardized nursing assessment process

What are assessment (gathering information using subjective and objective date), diagnosis (identifying needs and problems based on assessment), Planning (developing a plan of care that outlines goals, interventions and expected outcomes), Implementation (putting the care plan into action) and Evaluation (assessing the effectiveness of the care plan and making adjustments as needed)

500

These are 3 strategies for effective patient education

Potential answers will include:  What are...assessing learning needs (learning style, barriers), using clear and concise language, utilizing written materials (at 5th grade reading level), involving family, using varies teaching aids (verbal, written and visual aids), consider cultural and linguistic factors and evaluate learning

500

Name 3 key considerations for effective partnerships

Correct responses will include 3 of the following: What are...clear communication, mutual respect and understanding, shared goals and values, defined roles and responsibilities, regular evaluation and reflection and building relationships

500

SBAR is an acronym for this communication tool used often in healthcare

What is...Situation (briefly describe the current situation or problem), Background (provide relevant background information about the patient or situation, Assessment (share you assessment of the situation) and Recommendation (suggest a course of action or next steps)