Omnipod 5
What is the insulin fill range for Omnipod 5?
85-200 units
A patient who sees an advertisement online, goes to Omnipod.com and requests a coverage check will end up in what DTC queue if all information provided is accurate?
Auto Sent to ASPN
What is does ASPN need if the patient wants an OP5 controller since they already have the pods?
Both scripts for the Intro Kit and Pods.
If a patient who shipped or was sent to retail from ASPN is no longer needing to be contacted or not moving forward, what must you do to remove them from your report and where does the file go?
Mark the HUB BI closed or cancelled and the file will move to the closed and cancelled Shipped and Sent to Retail report at the bottom of the dashboard.
This is the name of the Omnipod 5 technology that continuously adjusts and corrects insulin delivery using a customizable glucose target.
SmartAdjust
Name 6 of the 8 essential things needed to be trained for Omnipod 5
This pump has meal detection technology. If the systen detects a meal, it relaxes the bolus reductions allowing correction boluses while SG values rise
Medtronic 780 G
True or False: ASPN will send a paper fax for a prior authorization should the doctor request and not want to use Cover My Meds?
False. Providers need to complete PA through Cover My Meds or ASPN portal only.
Patients from what four reports should you include in daily call routings?
ASPN PA
ASPN Active and On Hold
ASPN Recycled
Retail Onboarding Inbox
The Omnipod 5 System is available for use how many languages?
Two. English and Spanish.
A patient who sees an advertisement online, goes to Omnipod.com and requests a coverage check will end up in what queue if Salesforce cannot verify the provider's information?
Physican Verification Queue
Why is it important to confirm the type of sensor a patient uses prior to stagging them to ASPN?
To ensure the correct prescription request is being sent to the provider.
What are the target type name of doctors on your field team's call routing?
Partner
Protect
Grow
Nurture
The three compatible insulins for Omnipod 5 are?
NovoLog®, Humalog®, and Admelog® compatible with the Omnipod 5 System
When a patient requests Financial Assistance and a determination is made by Insulet, the task to contact the patient is assigned where?
Robert Jurick Queue
If a patient's shipment from ASPN is lost or missing a component, ASPN has to have a replacement shipped out within this many days before they can no longer help.
30 days
What is the difference between a protect and partner target doctor
Protect doctor is one who prescribes often and still has a lot of potential to gain more business.
Partner doctor is one who prescribes often with less growth oppertunity
Omnipod 5 must be placed ___ inches apart from your Dexcom sensor and _____ inches apart from your Libre sensor?
Dexcom: 3 inches
Libre: 1 inch
When confirming the MD information for a White Space patient, you must send an email to this address so the training profile can be created.
Trainingcordinatorsouth@insulet.com
Provide patient info to field to work with office.
Call office directly, warm transfer to ASPN to give verbal correction.
If you see a Medicare patient who declined to fill due to cost, what are two things we can confirm to try and still help this patient.
Do they have a secondary insurance to reduce cost?
Is their MD a 2x2 and can we get them a sample kit?