1
Transportation services must be requested ___ hours prior to a scheduled appointment.
72 hours
Member's go-to contact to help address your well-being and answer plan questions
Navigator
One Touch meters and test strips are no longer covered effective _____________
August 3, 2025
Equipment and supplies ordered by a health care provider for everyday or extended use.
Durable Medical Equipments/DME
This benefit can be used immediately following an inpatient hospital or skilled nursing facility stay if recommended by a provider. Coverage for up to 28 meals delivered to your home for a duration of up to 14 days.
Meal Benefit/ Post Discharge meal
HBP/ Solutrans phone number that can be provided to a member
8338538587
Member needs to refill a prescription before the standard refill date, such as if a medication was lost or stolen or for travel purposes.
Override
Services may be provided by nurses, therapists, social workers or other licensed health care providers in your home under your doctor's orders.
Home Health Care
Advocate can discuss NBAs that are currently appearing on the member's account. (True or False)
False
Provides personal care and support services to individuals in their homes, assisting with daily living activities and sometimes basic healthcare tasks.
Home Health Aide
Give at least 3 common health care services that usually need prior authorization
Planned admission to a hospital or skilled nursing facilities
Surgeries
Advanced imaging, such as MRIs, CT and PET scans
Transplant and donor services
Non-emergency air ambulance transport
Medical equipment
Specialty drug treatments
NO POINTS
Medicare fitness program for body and mind available with select Individual and Employer Group Medicare Advantage plans at no additional cost.
Renew Active
Member's Monthly Credit are called ?
Food, over-the-counter (OTC) and utility bill credit
Give at least 3 appointments that eligible for Urgent/Non-Emergent trips.