Team Basics
A group of interdependent people who interact and see themselves as unique
What is a team?
The first stage where team members get to know each other and establish purpose.
What is forming?
This type of role includes direction-giving, monitoring, and summarizing.
What are task-facilitating roles?
One characteristic of a high-performing team is a shared...
What is purpose or vision?
Feedback should focus on this, not the person.
What are behaviors?
Stage when team relationships form and purpose is clarified
What is forming?
The stage where conflict often arises and must be managed productively.
What is storming?
This type of role includes harmonizing, energizing, and supporting.
What are relationship-building roles?
This kind of accountability is typical of high-performing teams.
What is mutual/internal accountability?
Feedback should focus on this specific point in time.
What is the present?
One reason teams improve organizational performance.
What is reducing errors / improving decision-making / cutting staffing costs?
This stage is marked by unity, cohesion, and more participation.
What is norming?
This behavior disrupts progress and includes things like dominating or fault-finding.
What is a blocking role?
This leadership factor involves setting SMART or Everest goals.
What is establishing a motivating vision?
One strategy to prevent groupthink.
What is appointing a devil’s advocate / inviting outside experts / second-chance meetings?
The biggest difference between a group and a team.
What is interdependence and shared identity?
One way to manage the storming stage effectively.
What is fostering consensus-building or legitimizing conflict?
This task role helps test assumptions and verify truth.
What is reality testing?
This leadership trait involves honesty and consistency.
What is demonstrating integrity (or credibility)?
This is one of Janis' symptoms of groupthink, where people don’t speak up.
What is self-censorship?
This is the percentage of Fortune 1000 companies using self-managed teams.
What is 79%?
Janis’ term for when teams prioritize harmony over good decision-making.
What is groupthink?
A relationship role focused on resolving stress in the group.
What is tension-relieving?
This term describes a goal that is energizing, aspirational, and purpose-driven.
What is an Everest goal?
One rule for effective feedback delivery.
What is “give feedback valuable to the receiver” / “focus on observations”?