Treat / Groom
What chemical exfoliant is in the Ingrown Hair Serum?
Glycolic Acid
How many physical exfoliants does EWC offer
5
(Aloe + Fragrance Free + Shea + Coconut Body Polish + Get Smooth Body Polish)
Amy has 10 guest and 12 services for the day. What is her SPT
1.2
How many guest are allowed in the room for a regular guest with no accessibility needs
1
How many hair cycles do we have?
3
ANAGEN (GROWING) STAGE
CATAGEN (INTERMEDIATE) STAGE
TELOGEN (RESTING OR SHEDDING) STAGE
How many more times of pumice does the Get smooth polish have over the Slow line Polish?
7x's
What flower does the hair growth minimizer derive from?
Daffodil
If Alyssa has 18 guest for the day. How many guest need to rebook in order for her to maintain 55% rebook?
10
What is our touch up policy
5 days from day of service
What is the 4 Step Process
Cleanse
Protect
Wax
Rejuvenate
What three ingredients in the Brow Building Serum help regrow hair?
Provitamin B5
Turmeric
Rice protein
How many hours does the Shea Body Butter hydrate?
12+ hours
Jessica sold $15,000 in packages what is her commission
$600
If a guest is taking Retina A, or a similar prescription they must stop using the medication how many days before and after waxing
7
What free services are included in the first time guest wax?
Eyebrow, Nose, Ear, Underarm, Bikini Line,
Upper, middle, & lower back
What AHA and BHA are in the wipes?
Glycolic and Salicylic Acid
How many moisturizer does the slow line contain
4
Jessica's (Wax Specialist) goal is to finish the pay period with a 1.70 SPT. She is currently at a 1.55 with 150 tickets. How many services does she need to meet that goal -> Round Up
23 services
Wax should be applied no more than ___ times on the body
3
What oil is found in the Get Smooth Body Cream to hydrate skin?
Almond
What ingredient in the serum kills bacteria?
Tea Tree Oil
Lactic Acid (AHA)
Glycolic Acid (AHA)
Salicylic Acid (BHA)
Pentagon currently has 87 guest for the day. How services and retail do they need to sell to meet the center goal for $4(RPT) and $1.55(SPT)
Retail $348
Services 135
What is the call out procedures for SPHINX
Reach out to management 2 hours before shift
We ask that when a guest arrives and the wax specialist is notified, the wax specialist should greet the guest and take them back within ____ minutes of their reservation
3