Find the Contact
Settlement Rules
Payment Methods
Wildcard
100

This is the phone number used to contact Bridge Lending Solutions.

What is (414) 209-1656

100

This is the typical settlement percentage range allowed for Big Picture Loans.

What is 30-40%

100

This is the preferred method of payment for Discover Financial

What is 2nd Day

100

This red flag note may appear in the Scrub section and should stop the agent from calling.

What is “Do not contact”?

200

This is the email address used to send settlement offers to Credit Ninja.

What is collections@creditninja.com

200

This is the maximum settlement percentage allowed for Barclays when handled by Glasser & Glasser

What is 70%

200

This is the preferred method of payment for American Finance.

What is 2nd day

200

This major creditor is always scrubbed and should not be contacted directly

What is Capital One

300

This is the email address listed for NC Financial in the SharePoint contact sheet.

What is creditcounseling@cashnetusa.com

300

These are the typical settlement terms for Minto Money, including percentage and number of payments

What is 12 pays

300

This is the preferred payment method for Live Oak Financial

What is Pay by Phone
300

This ‘Will Not Place’ scrub note on a BOA pre-charge account indicates it's placed with legal, but we are still allowed to work it.

What is ‘Will Not Place, Placed with Legal’?

400

This is the fax number listed for Chrysler Capital.

What is (877) 216-5854

400

This is the minimum allowed settlement payment amount for Arrowhead Advance.

What is $50

400

This is the payment method that Central Finance does not accept, even though they allow 2nd-day mail

What is Check by Phone

400

When negotiating with law firms, this is the recommended approach if the offer is stagnant after the second call.

What is submit or speak to a supervisor?

500

This is the point of contact who handles major telecom accounts like AT&T, T-Mobile, Verizon, DirectTV, and Charter.

What is IC Systems

500

This is the standard settlement range used for Credit Unions when no specific parameters are listed in SharePoint

What is 40%-80%

500

Besides pay by phone, this is another accepted payment method for Apple settlements.

What is Mail

500

This email address is used by multiple creditors to receive settlement communications.

What is creditcounseling@ccfi.com