Systems
Name the systems we use to check authorizations
Evicore and Medcompass
What is the correct TAT for ID card when the Quickbase is used to assign the PCP due to GPS error?
Within 2 to 3 weeks
What specific information must we request prior to the changing of a member's address?
MBI
Name the system we notate in?
GPS
What is the standard shipping time for the ID card to be received?
8 - 10 days
Name the systems we use to search providers.
GPS
Website
SFE
Rumba
What is the TAT (turn around time) for a standard Pre-Service appeal?
30 calendar days
Name the system we use to check applications.
CWAS
What system is used for grievances and appeals?
MedHok