Home Tab
Statements Tab
Payments Tab
Maintenance Tab
Services Tab
100

Are posted card transactions viewable in the QuickAssist?

Yes. In Home Tab under Posted Transactions. 

100

Where do you get a checking account statement for a member?

FastDocs or Keystone

100

True or False: Credit card payment history can be viewed in QuickAssist.

True. 

100

True or False: PIN attempts are reset in Keystone.

False. In either QuickAssist or Star Station. 

100

A strat _____ is for traveling within the United States.

75

200

Are you able to view the reason a transaction was declined?

Yes. In the Home Tab under the Pending Authorizations section. 

200

True or False: If a member receives paper statements in the mail you are able to print them a credit card statement in QuickAssist.

True

200

Are you able to get an exact payoff for a credit card in QuickAssist?

Yes. In the Payments Tab under the Payoff Schedule section. 

200

Are we able to locate a tracking number when a rush order is placed on a card?

Yes. Under the Maintenance Tab in the Order Details Section. 

200

Will adding a travel strategy prevent fraudulent charges?

No. 

300

How do you view a joint or authorized signer on a credit card?

Locate the account users in the Home Tab

300

Can you generate an auto loan statement in QuickAssist?

No

300

True or False: You have to call Deposit Operations to get a 10-day payoff for a credit card.

False

300

QuickAssist will give us a date when a card has been shipped?

Yes. In the Maintenance Tab under the Card/Issued section. 

300

Are we able to view the current credit card limit and APR percent in QuickAssist?

Yes

400

How do you view communication from Velera?

Viewing the memo section in the Home Tab

400

What is the fee when printing a statement for a member?

$5 per statement

400

What is the Daily Interest Amount?

The interest accrued daily

400

Which mail carrier will deliver a rush order card?

UPS

400

A strat ______ is for traveling outside of the United States.

51