RTA
What is a Section 56?
This section enables a landlord to issue a 14-day notice to remedy a breach.
What year did HNZ change to Kainga Ora?
2019
How do you load a maintenance work order in Kotahi?
Repairs > Work Order and Service Request
Percentage of reported incidents of disruptive behaviour where a decision on appropriate action occurs within 15 working days
>90%
Can you action anonymous complaints?
Yes
Can Kāinga Ora enter the property for a routine inspection with 24 hours’ notice?
No, a minimum of 48 hours’ notice is required for inspections
Who is the current Chair of the Kāinga Ora Board?
Simon Mouter
Who is the General Manager for Transformation?
Matthew Hulett
Percentage for new debtors who have a repayment arrangement in place within 21 days of rent becoming overdue.
>85%
How many days to acknowledge a serious DB incident?
1 day for serious incident 2 days for all others
What does Section 40 (1)(c) say a tenant must do?
A tenant shall keep the premises reasonably clean and reasonably tidy
What does CEP stand for (Not placements)?
Customer Experience and Practice
When raising a Void Scope work order (VSC) what are the two new abbreviated codes used in the work order?
Maintenance Lettable Standard Scope (‘M’)
Abbreviated Scope (‘A’)
What is the $ amount for tenant rent debt target by 30 June 2026?
Target >6m
What is the current average number of days we’re taking to make decisions as an office?
8 days
Which clause in the RTA allows for termination of a tenancy due to a tenant assaulting or threatening to assault the landlord or their agent? (Double points if you can name the specific clause!)
Section 55 / Section 55 (1)(c)
What year was the first state house built?
1905, these were for inner city workers
Percentage of successful applications to the Tenancy Tribunal for tenancy termination due to disruptive behaviour
>85%
For the month of September, what percentage of Disruptive Behaviour cases noted as 'serious' had no action taken by our office?
50%
A tenant refuses access for urgent repairs after multiple requests. What section allows the landlord to take action? *Hint between 40 and 50
Section 48(2)(d) allows entry for necessary repairs with 24 hours’ notice. Refusal may be considered a breach under Section 40.
Immediately following World War II, how many state houses did the New Zealand government build per year on average?
10,000
How many new valid Work Controls have been recently announced? Bonus points if you can name them all
7 - Electrical, Plumbing, Heating, Curtains, Cleaning, Pest Control and Roofing
Percentage of social homes in service that are let
>98%
What type of notice can the local council issue to tenants if there are complaints of excessive noise?
An Abatement Notice.