front desk1
tool used to find and check in appointments in your department today
what is the DAR
should a minor be listed as the guarantor
False
what is the next step after scheduling an appointment and the registration appears
verbally verify existing registration information and make necessary corrections
how do you schedule two different appointments in a single workflow
create one of the appointments, then select Add visit to schedule the second visit.
why is it important to enter as much information as possible on the patient look up window
to ensure you select the correct patient and to avoid creating duplicate records
DAR stands for
what is Department Appointment Report
what is used to refund a copay and outstanding balance payment
what is the patient refund activity.
what does R stand for in future appointments on the patient appointment desk
what is RECURRENT
true or false: are you able to schedule multiple visit types with different providers in the same entry process
True
What is the purpose of the Aliases field in Registration?
Place to list other names of staff might use to look up patient in system
first step when registering a patient for a new workers compensation visit
what is create a worker's comp guarantor account
what do we check to use the same DAR every day
what is the My Default box on the report settings window
why is the provider field already populated when scheduling an appointment from an appointment request?
the visit type has a predefined pool of providers
what activity can be used to both cancel and reschedule an appointment
what is the Cancel Appts activity
When registering a patient, what tool will you use to ensure you collected all the information necessary?
what is the Checklist
after you enter ________ the provider's schedule appears.
what is PROVIDER
what account to use when a patient is injured on the job
Workers Comp
what is the fastest way to determine if they have an order in the system from the patient appointment desk
Look for an active request tab
what needs to happen for an appointment to be considered a joint appointment
You look up a patient and notice there are duplicate records of the same patient. What do you do?
Use Mark Patients for Merge to send the patient records to the HIM dept
why must MSPQ be completed
what is to determine if Medicare is the primary insurance and should receive the claim first
what must be used to add a copay
what is the Benefits Collections
a referral from a provider within your organization to a provider within your organization is
what is an INTERNAL REFERRAL
what color indicates that a slot had no regular openings, but at least one over-book appointment is available
what is Yellow
in what section of the Registration navigator do you update the employment information
what is the Additional Patient Information