Category 1
What is the highest amount we can pay a client on an Advance?
80% Gross rate?
$725 Gross ($940 is 100% rate)
if a client has there weekly compensation ending soon- how would we abate their termination pay?
- We would abate the lower rates (lower payments first)
Name three agencies which we may receive deduction notices from?
MSD, IRD, Ministry of Justice, ACC Debt Instruction for ACC Levies for example
What happens if a client is not eligible or earning less than the FTM Rate?
We continue to pay them at the lower rate.
Why is it important that an employer provides the number of days holiday pay relates to?
-Holiday pay can be paid at a higher rate
What is the one deduction a client can provide instruction on without requiring a notice?
Tax change (other than STC tax rate/certificates)
What's the maximum time period a client can be on an interim assessment for?
3 months
What are the common time periods commision can be paid?
-Period it relates to- at time of earning
-Monthly
-Quarterly or six monthly
Can you apply a deduction on a period in the past? WHY?
- No -will raise an Overpayment
What is one question we should be asking a client when we call them?
- Have you filed your relevant tax year?
-When will you and why not?
- Have you got an accountant?
What is one thing on an ACC040 that we don't abate?
Redundancy Payments
We have received a deduction notice for a client not on ACC- what should we do?
Send an WC40 to the Agency- and let them know the client isn't receiving ACC- Be careful of clients privacy
Where do we enter in an advance in EOS?
In Adjustments as a Manual WC Exception Advance
-Any abatement details
What is the time frame for us to still load a deduction if a client has just recently stopped receiving ACC payments
Within 4 weeks.