Performance Management
This formal review evaluates an employee's contributions and sets goals.
What is a performance review?
These rights come from laws like health and safety regulations.
What are statutory rights?
This type of recognition includes thank-you notes, public praise, and extra time off.
What is non-monetary recognition?
Employees often join unions due to low pay or poor treatment, also known as this.
What is dissatisfaction?
This type of feedback helps employees improve without blame.
What is coaching?
This approach to discipline starts with a warning and builds.
What is progressive discipline?
Tailoring rewards to each person boosts their motivation.
Why is it important to personalize rewards?
Employers cannot offer rewards to stop unionizing. This is called:
What are bribes?
True or False — Appraisals should only focus on past performance.
False
Before discipline, employers must do this to ensure fairness.
What is a disciplinary investigation?
Appreciation between coworkers improves morale and teamwork.
What is peer-to-peer recognition?
This type of bargaining involves problem-solving to benefit both sides.
What is integrative bargaining?
This method evaluates what the employee actually achieved.
What is the results method?
Changing someone's job to make them quit may be considered this.
What is constructive dismissal?
Surveys, turnover rates, and productivity data can help assess this.
What is evaluating the effectiveness of a reward system?
A legally binding document that results from negotiations.
What is a collective agreement?
This review includes managers, peers, and even customers.
What is a 360-degree review?
This is a way to solve disputes using a neutral third party, like mediation or arbitration.
What is alternative dispute resolution (ADR)?
When employees feel valued, this improves and turnover decreases.
What is retention and engagement?
An employee files this if they believe the agreement was violated.
What is a grievance?