XH Equipment
Price
Rate Codes
Features
Policies
100

It's magnetic and can go on doors/windows

What is a Door/Window Sensor

100

XH Standard Shipping

What is $15?

100

24X XH Ultim

What is 24 month XH Ultimate Home Installments?

100

CVR/ Maximum of six cameras allowed

What is 24/7 hour recording?

100

Customers wishing to cancel one or all lines of business within 30 days of activation. They can receive their money back for all service charges, equipment charges, and installation fees for the line(s) of business they disconnect. 

What is 30 Day Money Back Guarantee?


POL1071

200

I am labeled 1-0 and I can arm/disarm

What is a Wireless Keypad?

200

XCam3

What is $60?

200

24X Xh Compl

  

What is 24 month XH Complete Home Installments?

200

Configures settings for 2 way audio, night vision, and camera area

What is Xfinity App - Home Tab?

200

An order confirmation for any new product, new service purchase, or service/equipment downgrade

What is Customer Approval Policy? 

POL2043

300

I can be provisioned when troubleshooting the Wifi for XH equipment/Touchscreen

What is a Xfinity gateway?

300

XCam2

What is $120?

300

SI409

What is 24 month XCam2 Biller code?

300

Allows to bypass sensors

What is the Xfinity Home App?

300

Customers with an Equipment Installment Plan (EIP) are charged the remaining EIP balance as a lump sum when the transfer is scheduled.

What is Xfinity Home moves and transfer policy?

POL1818

400

Has 2 way audio and night vision, is paired using wifi technology

What is a XCam2? or
What is a XCam3? or What is a XH Video Doorbell?

400

Base Complete

What is $360?

400

M XHsecurity

What is Xfinity Home Security?

400

Can determine the difference between a human being and an animal up to 85 pounds.

What is a XH Motion Sensor?

400

Document actions taken on an account and any conversations held during an interaction with the customer.

Account Notation policy

POL2087

500

This is listed as BX or BP for equipment type in CSG

What is a purchased or leased touchscreen?

500

XH Video Doorbell

What is $120?

500

Gsk Handoff/Gskfrntcount

What is GSK Handoff/Front Counter pickup?

500

Urgent Response alert available

What is XH Smart Home?

500

A break in or related crime within the customer’s home, alleging faulty equipment is the cause.

What is Xfinity Home Escalations policy (PE)?

POL1811