Read the Room
Body language is this type of skill.
What is nonverbal?
Three key ingredients for learning are ability, prior knowledge, and this m-word.
What is motivation?
This is the A in the Addie model. An example might include clarifying with the EDI team about claim file issues and workarounds for the issue in order to train providers.
What is Analysis?
Training participants should prepare this to prepare their physician environment prior to a virtual training:
a) Ensure their internet connection is working
b) Set up a quite space to attend the meeting
c) Have their headset charged up and ready to go
d) All of the above
What is all of the above?
This type of training is focused on something the learner is supposed to do as a result of your training.
What is performance-based training?
This process of determining needed size, shape, seating arrangements, and presentation area of a training room is an important component to ensure a pleasant training atmosphere.
What is staging?
This type of knowledge requires a learner to be able to talk about a subject, while procedural knowledge requires the learner to be able to do something, such as solve a problem.
What is declarative knowledge?
This level of Kirkpatrick is the most familiar to learning professionals and is one of the simplest levels to evaluate.
a) Level 1: Reaction
b) Level 2: Learning
c) Level 3: Behavior
d) Level 4: Results
What is Level 1: Reaction?
When providing virtual training with a Revealer platform such as Microsoft Teams, this is a challenge of the training platform:
a) Learning all its features takes a long time.
b) There is little freedom to make changes once everything is uploaded.
c) Compatibility issues with files.
d) Losing track of planned interactions
What is losing track of planned interactions?
Multiple content components and delivery methods based on what is best for the type of learning being designed comprise this type of learning.
What is blended learning?
This is the only question among the following that does not need to be answered when creating a workshop:
a) What are the objectives of the training?
b) What is the budget?
c) Who is your project sponsor?
d) What learning styles do your trainees have?
What is 'What learning styles do your trainees have?'
This part of the brain controls analytical and learning processes.
What is the neocortex?
The T in TOMS Model stands for this.
What is Topic?
The RPA process has you do the following 3 things when things go wrong in front of a live online audience.
What are Relax, Pinpoint, and Act?
Meeting with the Claims Team leader to learn about new coding requirements for providers is an example of this:
a) Designing Instruction
b) Conducting a Needs Analysis
c) Reviewing Instruction
d) Auditing Trainer Performance
What is Conducting a Needs Analysis?
This is the suggestion from the following list by the author of Facilitation Skills Training for creating evaluation forms:
a) Create long questions.
b) Make the form multiple pages.
c) Provide variety in the types of questions.
d) Don't worry about leaving space for comments.
What is provide variety in the types of questions?
A learning situation where there is too much information presented to process all at once can lead to this for learners.
What is cognitive overload?
Reduction of denials due to incorrect modifier usage after a provider training on appropriate modifier usage is an example of this Kirkpatrick Level:
a) Level 1: Reaction
b) Level 2: Learning
c) Level 3: Behavior
d) Level 4: Results
What is Level 4: Results?
This rule allows you to avoid information overload and ensure that slides are easy to read.
What is the 10-20-30 rule?
This is part of the International Board of Standards for Training, Performance, and Instruction (IBSTPI) Instructor Competencies for 2021 as it relates to Facilitating Learning.
a) Evaluate instructional effectiveness
b) Prepare assessment and feedback
c) Promote learning through feedback
d) Plan instructional approach
What is promote learning through feedback?
Adult learning is this, rather than content oriented.
What is problem-centered?
This type of learning allows participants to work at their own speed and provides them with freedom and flexibility in their learning.
What is asynchronous learning?
The acronym VAK stands for this.
What is Visual, Auditory, Kinesthetic?
Best practice for a virtual training class is that it be no longer than this time range in minutes.
What is 60-90 minutes?
The questions below help illustrate how a trainer highlights this perspective for providers as training participants:
What is the 'What's In It For Me' (WIIFM) perspective?