F/U 3 Who.... and I mean follow up lol
What is your first step when you open a case?
What is put in your name
What is the first thing you should do before working your outreach #2?
What is check document cabinet and previous outreach notes
Where can you locate your Dx code?
What is claim case
How many days do you push out the last task on your PA case after you submit your PA request?
What is 4 business days
What should we do if there is no Zio Contact for the site?
What is call provider office
What tool do you use to verify if you should request medical records?
What is CPL tool
If you are working an outreach #2 for AT device. What do you do with the 3rd outreach?
What is set due date to 1 business day
What is the 3 CPT codes for XT device?
What is 93247, 93243, 93226
What case do you create after you submit your PA case?
What is a F/U 3 PA Status Update
If the fax number is not listed under contacts, can you use the fax number on the site account page?
What is No
What is the column name on CPL to verify if PA is required for XT device?
What is PayerorAccountPreAuth Required
If you are working an outreach #2 for XT device. What do you do with the 3rd outreach?
What is cancel task
Where can you locate your Date of service (DOS)?
Claims Billing
Where do we find if a payer accept retro?
What is PA Tracker
For AT device for outreach #1 what should you do first?
What is make a call?
After completing outreach #1 where do you put the due date for the next follow-up?
What is outreach #2 due date field
What is the letter name for XT medical records request?
What is XT Prior Authorization
What are the two places in Fusion you can locate the CPT code?
What is BV and claims billing
Where can we locate PA forms?
What do we ask caller before we hang up?
What is survey?
What 4 states are we contracted with for Medicaid?
What is OR, MI, NM and AZ Medicaid INN states
What tasks do we complete on PA case when we complete a patient coverage outreach?
What is task 1,2,3
What case can I find the prescibtion number?
What is claims billing
For CPT code 93247, what is the Zio Patch wear time?
What is between 7 and 15 days
What must we state to caller before giving patient info?
What is call is being recorded for quality and training purposes