Healthsnap, Crackle, Pop!
3 programs we offer to patients.
What is RPM/CCM/PCM?
9veFi
What is Five9?
This step often fixes a stubborn device—even if it seems too simple.
What is turning it off and back on (resetting it)
Dont forget your HIPAA and Call recording
What is QA?
This section of HealthSnap provides a quick snapshot of patients who are trending out of range based on their most recent vitals.
What is Alert Dashboard?
Rlipgnip
What is Rippling?
This is often the cause when a cellular device shows ‘No Signal’ or ‘Transmission Failed’."
What is poor cell reception
You rely on your patients to take readings daily for this metric
Numerical value needed to obtain a completion for CCM/RPM.
Secfalsore
What is Salesforce?
Patient device reads error code E1
What is cuff inflation, tube pinched?
Goal of 120 per day
What is call minutes/talk time?
This feature of HealthSnap allows clinicians to monitor patients' vitals in real time and track trends over time to intervene early.
What is Remote Patient Monitoring? (RPM)
Misontranxed Insi
What is Transmission Index?
This is the first thing you should ask a patient to do if their blood pressure cuff won't turn on.
What is change the batteries?
Call Attempts
What is Call Volume?
DAILY DOUBLE!!!!!
You call a patient multiple times with no answer. According to best practice, what’s the minimum number of call attempts before scheduling patient for end of the month?
What is 3 call attempts?
Naphesthal
What is Healthsnap?
Patient has bluetooth device with no readings transmitting, what is first step we should do?
What is have the patient log in to HS app?
This is measured by the number of hours you work divided by the time spent in HS.
What is productivity?