Alphabet Soup
This acronym stands for the federal privacy law that protects patient health information
What is HIPAA?
This type of call transfer sends the caller directly to another line without speaking to the receiving person first
What is a blind transfer?
This supplement is famous for helping your hair, skin, and nails — but don’t expect it to help your split ends grow back by Monday
What is Rejuvenate Plus?
This type of appointment usually takes the most time and should always be scheduled at the top of the hour
What is a new patient appointment?
If your probiotic label says “10 billion CFUs,” that’s how many of these microscopic guests are invited to your digestion celebration — assuming they survive the trip
What are Colony Forming Units (CFUs)?
If a patient has a PPO insurance plan, this stands for "Preferred ___ Organization"
What is Provider?
A patient calling to complain of fever, chills, and/or sore throat should always be scheduled here
What is triage?
This softgel combines the final form of CoQ₁₀ with geranylgeraniol (GG) to support mitochondria, energy, immunity, and cardiovascular health—a must for anyone on a statin
What is Ubiquinol Plus?
This is used to show dedicated time for a provider/meeting/unavailability on the schedule
What is a schedule block?
This phrase often appears next to dosage recommendations on supplement labels to remind you that your doctor might have a better idea
When sending information electronically, “PHI” refers to this type of sensitive data
What is Protected Health Information?
These type of appointments are special in that they are only allowed twice in the morning and twice in the afternoon
What are new patient appointments?
This “vitamin B₈” powder helps promote neurotransmitter messaging for mood, sleep, and insulin sensitivity—perfect for someone who wants to chill, sleep well, and balance their sugars and hormones
What is Inositol?
If a patient has not been seen in the office for 3 years and 1 day, they should be scheduled this way
What is a re-establish care visit?
You’ll spot this abbreviation on labels next to % Daily Value — it's the government’s polite suggestion, not your body's final word
What is RDA (recommended daily allowance)?
A PA is licensed to practice medicine with physician supervision. PA stands for this.
What is a Physician Assistant?
Many questions for providers can be sent to these amazing team members first
What are the Medical Assistants?
This immune-support all-star blends vitamin C, vitamin D, quercetin, zinc, and NAC to support healthy inflammation balance and respiratory function—perfect for cold‑season defense
What is AbsoImmune?
These type of visits will no longer be available after September 2025
What are Televisits?
If a supplement label says it contains "proprietary blend," it's basically this — a mystery party where you’re not told how much of anything showed up
What is undisclosed ingredient amounts (or a hidden formula)?