Privacy of Patients’ Protected Health Information
What is Protected Health Information?
Protected Health Information (PHI) is individually identifiable health information maintained by MSK or its HIPAA Business Associates in any form or media, whether electronic, paper, or verbal
How can you call for Behavioral Rapid Response Team (BRRT)
x6000
Interpreter services can be arranged Monday -Friday from 9a-9p
False! Interpreter services can be arranged
How do I recognize a downtime computer?
A downtime computer is identified by its red keyboard. It serves as the designated workstation during EPIC outages, providing continued access to critical patient information and essential downtime tools.
What is Patients’ Rights and Responsibilities?
Patients’ Rights and Responsibilities are designed to establish an equal and effective partnership between healthcare providers and patients and enable MSK to promote the best care possible for its patients. Patients at MSK in New York State or New Jersey are guaranteed protections under law. All staff are responsible for being aware of and upholding every patient's rights. Patient rights encompass a range of protections and are designed to ensure that patients receive respectful, informed, and quality care.
What are the 18 individual Identifiers?
Name, Geographic subdivisions smaller than a state, Account numbers, Certificate/license numbers, Dates, Vehicle identifiers and serial numbers, Telephone numbers, Device identifiers and serial numbers, Fax numbers, Web URLs, E-mail addresses, Internet Protocol (IP) address numbers, Social Security numbers, Biometric identifiers, Medical record numbers, Full face photographic images and any comparable images, Health plan
beneficiary numbers, Any other unique identifying number, characteristic, or code, except an assigned de-identification code as permitted under HIPAA to re-identify data
What is workplace violence?
Anyone can serve as an interpreter during the Patient visit.
False! MSK staff who are certified by MSK as medical interpreters may serve as medical interpreters for patients and caregivers
What is Business Continuity Access (BCA)?
Business Continuity Access (BCA) (replacing PCX) allows your site to perform batch printingof key EPIC reports without having direct access to patient information during a server downtime.
How can we improve accuracy of patient identification?
When placing a wristband on a patient, the patient must spell their first and last name.
What is the NPP?
The NPP (Notice of Privacy Practices) explains MSK’s health information privacy practices and patient privacy rights.
What should I do if I experience or witness an act or threat of workplace violence?
All acts of violence, threats, or acts of intimidation against any employee, patient, or visitor are to be reported immediately.
MSK’s Bilingual Competency Program (BCP) is not a replacement for the use of a professional medical interpreter.
True!
Where is the physical binder with high level instruction and steps can be found?
in nursing station
Explain how you would use the fire extinguisher.
In the event of small fires only, trained personnel may use a fire extinguisher by following P.A.S.S:
Pulling extinguisher pin
Aiming nozzle at the base of the fire
Squeeze extinguisher handle
Sweep stream from side-to-side
How is Patient Privacy Rights provided?
All MSK patients are provided MSK’s Notice of Privacy Practices (NPP) upon registration, and are asked to sign an acknowledgement of receipt of the NPP.
What if a patient or third-party (family, caregiver, support person, visitor, vendor, student) engages in incivility?
MSK staff should attempt to de-escalate the situation. This includes notifying your direct manager/supervisor and engaging support services (Patient Representatives, Social Work, Psychiatry) for assistance, as needed. The Behavioral Rapid Response Team (BRRT) is available at Memorial Hospital to provide support for healthcare staff in managing behavioral emergencies involving adult patients. A RISQ report should be entered for patient/visitor incivility events
Hearing-impairment services can only be provided in person.
False! Hearing-impairment services for patients who are deaf or hard of hearing may be provided through sign language, various amplifiers, or other electronic devices
During Downtime where can you get a procedural consent form?
FOD (Forms on Demand) (Downtime ONLY) is an enterprise-wide paper document creation application for the printing of forms to be used ONLY during an extended EPIC outage and only contains limited downtime versions of forms. All documentation should be done within EPIC whenever possible.
How do you know the location of the fire?
Listen for Fire Safety Directors public address system announcements and/or floor Fire Warden/ Fire Evacuation Leader for instruction. The public-address announcement will state the location of the fire alarm activation and the appropriate evacuation response.
PHI safeguards include...
What can you do if de-escalation fails and/or the behavior involves a direct threat or act of physical violence or property destruction?
MSK Security should be contacted immediately at (212) 639-7866. For JRSC 125-7005
The language service resource page can be found on OneMSK page
The Language Services page on OneMSK offers resources to assist in providing culturally competent care, including links to external websites, electronic tools, and suggestions and guidelines for working with patients from different cultures. It also offers tips for working with an interpreter as well as foreign-language medical glossaries, and other resources.
How do you access EPIC read only Hyperspace?
Click Start button> MSK Clinical - Downtime Support> Read-only Hyperspace.
What should you do if you see visible smoke or fire?
Follow R.A.C.E.
Rescue anyone in immediate danger
Activate nearest fire alarm pull station
Confine fire by closing doors and windows
Evacuate if you are in immediate danger