C.A.R.E
What do the letters in C.A.R.E. mean
Connect, Appreciate, Relate, Embrace
The C.A.R.E. letter that "Manages up self and/or others" falls under
A. Appreciate
The C.A.R.E. letter that "Shares Gratitude" falls under
A. Appreciate
ThedaCare was originally named after this person
Theda Clark Peters
Role play! The person on your right is the patient and you're approaching their room for the first time today. What do you do when you enter the room?
Did you:
Knock/ask permission to enter, introduce yourself, explain why you're there, perform hand hygiene, etc.
The patient mentions that their nurse is done for the day and a new one will be starting. How would you "manage up" the next nurse?
Great job!
What should we all do when we pass someone in the hall?
Make eye contact, smile & acknowledge them
Greet them, ask if they need help, thank them, etc.
The first ThedaCare location opened this year
(October 18) 1909
Give an example on caring behaviors that can create a positive experience for a patient.
Focus on the person, good energy, speed & tone of voice, appropriate use of emotion/humor, empathetic, respectful, etc.
Role play! The person on your left is the patient. When leaving their room for the last time in your shift, how would you manage up your replacement.
Awesome!
Give an example of how you show gratitude to a fellow team member.
The name of the hospital before it was ThedaCare Medical Center-Berlin.
Berlin Memorial Hospital/CHN
Give an example of what you would do when entering a patient's room after the 1st time
Ask permission to enter, use your name again, etc.
While in the patient's room, they mention that they are going to get their blood drawn. Give an example of how you would "Manage up".
You're awesome!
Role play! The person on your right is the patient and you've just finished in their room. How do you "share gratitude"?
Very nice!
Finish this sentence:
At ThedaCare, we empower all to live their ____, ____ ____.
unique, best lives.