NATURE & ELEMENTS
MODELS
NOISE
7 Cs
COMMUNICATION SENSITIVITY
1

It refers to any type of interaction that makes use of facial expressions or body language.

LETTER WRITING

MASS MEDIA

NON- VERBAL

VERBAL

NON- VERBAL

1

You and your friends are talking about BTS and other K-Pop groups that you ended up arguing which group performs best. Which model of communication is presented here?


CONVERSATIONAL

INTERACTIVE

LINEAR

TRANSACTIONAL

TRANSACTIONAL

1

A teacher uses highly technical terms that the students are unfamiliar with, so they fail to follow the lesson.

PHYSICAL

PSYCHOLOGICAL

LINGUISTIC

CULTURAL

LINGUISTIC

1

Jace will give an informative speech on “Unwanted Pregnancy and Family Planning” to both male and female teenagers of Brgy. Toclong II-B, Imus City. As a preparation, she thinks about their age, gender, educational attainment, socio-economic status, and preferences to build rapport among them. He shows ____.

COOPERATION

CONCISENESS

CONSIDERATION

CLEARNESS

CONSIDERATION

1

Which is an example of age-insensitive communication?


- Valuing both older and younger perspectives in discussions

- Assigning work based on interest and skill

- Saying, “You’re too old to learn new things.”

- Providing training for all age groups

Valuing both older and younger perspectives in discussions

2

A company sends a memo to employees about a new work schedule. The content of the memo is the ____. 

SENDER

MESSAGE

CHANNEL

RECEIVER 

MESSAGE

2

A radio announcer delivers the news to listeners who cannot give immediate feedback. 

CONVERSATIONAL

INTERACTIVE

LINEAR

TRANSACTIONAL

LINEAR

2

Mitch can’t understand what her father is talking about because of the poor cellphone reception.  What barrier of communication is present in this situation?

PHYSICAL

PSYCHOLOGICAL

LINGUISTIC

CULTURAL

PHYSICAL

2

An email from the principal is short and direct, stating only the date, time, and place of the meeting without unnecessary details. What 7Cs of an effective communication does she possess?

CONCISENESS

CLEARNESS

CORRECTNESS

CONCRETENESS

CONCISENESS

2

A teacher avoids making jokes about students’ accents, knowing that language is part of their cultural identity. 

SENSITIVITY TO AGE

SENSITIVITY TO CULTURE

SENSITIVITY TO SOCIAL STATUS

SENSITIVITY TO RELIGION


SENSITIVITY TO CULTURE

3

A misunderstanding happens during a conversation because of loud construction outside.  Loud construction is the _____. 

CHANNEL

CONTEXT

FEEDBACK

NOISE

NOISE

3

In an online chatroom, participants send and receive messages one at a time, giving each other chances to respond. 


CONVERSATIONAL

INTERACTIVE

LINEAR

TRANSACTIONAL

INTERACTIVE

3

During a business meeting, one participant uses hand gestures that are considered polite in their culture but offensive in another participant’s culture, causing misunderstanding. 

PHYSICAL

PSYCHOLOGICAL

LINGUISTIC

CULTURAL

CULTURAL

3

The manager gives instructions for a project with exact figures, names, and deadlines so the employees know exactly what to do.

CONCISENESS

CLEARNESS

CORRECTNESS

CONCRETENESS

CONCRETENESS

3

A company ensures that meeting times do not conflict with its Muslim employees’ prayer schedules. 

SENSITIVITY TO AGE

SENSITIVITY TO CULTURE

SENSITIVITY TO SOCIAL STATUS

SENSITIVITY TO RELIGION

SENSITIVITY TO RELIGION

4

It refers to any type of interaction that makes use of spoken words.


LETTER WRITING

MASS MEDIA

NON- VERBAL

VERBAL

VERBAL

4

You ask your sister to put on her mask every time she goes out and she nods in reply.   She also told you to do the same thing. Which model of communication is presented here?


CONVERSATIONAL

INTERACTIVE

LINEAR

TRANSACTIONAL

INTERACTIVE

4

A student cannot pay attention to the lecture because he is worrying about an upcoming exam in another subject.

PHYSICAL

PSYCHOLOGICAL

LINGUISTIC

CULTURAL

PSYCHOLOGICAL    

4

Jillian needs to prepare for a short talk with some Japanese audience. To create a positive and harmonious relationship with them, she thinks about their culture and values to properly communicate with them. What 7Cs of an effective communication does she possess?

COURTESY

CONCISENESS

CORRECTNESS

CLEARNESS

COURTESY

4

A colleague requests to be addressed using gender-neutral pronouns. The MOST respectful response is to:

- Ignore the request to avoid confusion

- Use their preferred pronouns in all communications

- Use only their first name and avoid pronouns

- Ask them to use traditional pronouns instead

Use their preferred pronouns in all communications

5

Miguel listens to the news on the radio. In this situation, Miguel is the ____.

SENDER

MESSAGE

CHANNEL

RECEIVER

RECEIVER

5

A business meeting where everyone talks, listens, interrupts politely, and builds on each other’s ideas simultaneously. 


CONVERSATIONAL

INTERACTIVE

LINEAR

TRANSACTIONAL

TRANSACTIONAL

5

Anna feels blue today because her mom left to work abroad today. What barrier of communication is present in this situation?

PHYSICAL

PSYCHOLOGICAL

LINGUISTIC

CULTURAL

PSYCHOLOGICAL

5

A job applicant sends all required documents—resume, cover letter, and certificates—to meet all the employer’s requirements.

COURTESY

CONCISENESS

COMPLETENESS

CLEARNESS

COMPLETENESS

5

During a charity event, the host makes sure to acknowledge both wealthy donors and volunteers from low-income backgrounds equally.

SENSITIVITY TO AGE

SENSITIVITY TO CULTURE

SENSITIVITY TO SOCIAL STATUS

SENSITIVITY TO RELIGION

SENSITIVITY TO SOCIAL STATUS